Giang Pham Email & Phone Number

Sydney, New South Wales, Australia

- Accounts Payable - Accounts Receivable- Fleet Management- IT Asset Management- Travel Arrangement

Seven Hills, New South Wales, Australia

Key responsibilities:• Bookkeeping; Accounts Payable & Receivable; Payroll using XERO.• Administrate orders, organise pick up and dispatch as per customers’ instructions.• Invoice and follow up payments from clients.• Review and reconcile business transactions for BAS preparation.Key achievements: Set up new accounting system (XERO), create orders trackers, process improvement, and IT support.

New South Wales, Australia

In charge of all financial aspect of the business, I directly report and liaise with the managing director on daily basis. Key responsibilities:• Bookkeeping; Account Payables & Receivables; Payroll and Human Resources, using XERO.• Reconcile superannuation and process quarterly payment through QuickSuper.• ​Liaise with external accountant on BAS preparation and lodgement.• Liaise with insurance brokers for business / asset / motor vehicle / property insurance.• Tools, IT, Equipment & Consumables Procurement & Purchasing.• Onboarding of new employees and contractors.• Review, analyse, and rectify financial reports, process improvement and innovation.• Meeting with suppliers’ representatives regarding business credit accounts (orders, pricing, payments and credit applications).• General office management e.g. cleaners, stationery, computers and IT equipment.• Fleet management - vehicle registration, reconcile fuel cards and eTags, etc.• Personal assistance duties to directors.

Seven Hills, New South Wales, Australia

Reporting to the State Accounts Manager, I am responsible for processing of accounts payable transactions. I identify and correct errors, and swiftly bring them to the attention of relevant parties as required. I liaise directly with sales staff, warehouse, and management teams to capture the information into relevant databases in a timely and accurate manner.Key responsibilities:• Process the payment of the vendor invoices: match the invoices with Purchase Orders, input and code invoices to cost centres, seek manager approval for payment as required.• Raise credit claims to suppliers in regard to the discrepancy such as wrong or short deliveries, faulty products.• Onboarding compliance and registration. Review sub-contractor compliance documentation, licences and public liability insurance.• Process payment of the sub-contractors and reconcile sub-contractors payment advices.• First point of contact with Debtors chasing of the payment.• Monthly creditor reconciliation.• Ensure the accurate historical records. Store hard copies of data in an organized manner to optimize retrieval. Process and file archived files.• Assist Data Entry role: Enter data from source documents (such as tax invoices, good inward advices, issuing stocks) into database systems.• Correct errors and organise the information in a manner that will optimize swift and accurate capturing. Inform relevant parties regarding errors encountered.• Assist with monthly and EOFY warehouse stocktakes.• Provide general support to the greater management team, providing analytical reports and the creation of complex spreadsheets. General office administration, front of house reception and additional duties as required.

Gladesville, New South Wales, Australia

I was an integral team member, vital to the Practical Completions (PC) delivery program. Responsible for timely and accurate delivery of as-built documentation for the construction of nbn’s HFC network. I am managing high volume workloads in a fast paced environment.• Compile PC artefacts in accordance with daily target requirements and schedule. • Ensure the PC artefacts meet the Downer and NBN Co specifications.• Compile and report progressive construction updates to the client• Entry, correction and extraction of data from ServiceKey Workforce Management System• Effectively manage relationships with the design team, the completion team, field staff and construction managers to obtain and rectify any missing information.• Review and validate contractor claims for completion of works

Vietnam

As Client Service Manager, I specialise in providing support to International Customers and dealing with complex transactions. As I possess excellent communication skills, I am able to provide premium customer service and has been consistently recognised by our customers for excelling in this role. I am approachable, with strong leadership abilities and excellent working relationships with customers and co-workers.I am proactive and ensure all queries are followed up and addressed in a timely manner. Balancing the needs of the business while exceeding customers’ expectations in line with Vietnamese financial regulations.• Strengthen customer relationships by providing excellent and prompt responses to queries regarding wealth management portfolios• Provide face to face customer service and also attending client sites• Support the Relationship Management Team to finalise customers' lending and investment applications• Coordinate with the Relationship Managers to provide the highest level of customer service and ensure customers' applications are correct• Proactive approach to protecting business revenue• Consistently receive commendations and praise from customers for assisting with resolution of complex issues

Vietnam

In the role as Senior Sales Coordinator – Client Acquisition, I was a strong and consistent performer and received recognition from the management. As a vital part of an essential team, I provided ongoing support to over 100 sales staff.I have also gone beyond the call, performing a concurrent role as Personal Assistant of Head of Sales Support and Governance.• Vet and governance of applications for Personal Loans, Mortgage Loans, Credit Card applications and Bancassurance products• Provide timely reporting• Coordinate between Sales teams and other stakeholders to support Sales teams to meet the team target and improve team performance, risk and compliance controls• Essential to providing systems expertise to all team members, providing problem solving for challenging customer applications

Vietnam

Whilst performing as a Sales Coordinator – Outsourcing teams, I was also an integral part of the Human Resources Process, responsible for Human Resources Administration for the Standard Chartered Outsource Teams.• Manage the teams end to end on boarding process, coordinating the training and integration of new employees into the organisation and its systems• Arange onboarding background verification• Collate both training and performance results• Calculate and processing monthly payroll and sales incentives for the Outsource Department• Liaise with all relevant departments and third parties regarding the payment process

Vietnam

As sales support for the call centre I was responsible for producing daily reports for the Call Centre Sales Channel to the Operational Call Centre Manager. I provided general support to the team, including assisting the customer liaison teams, arranging appointments for Field Sales to meet customers for obtain lending applications.

Diploma, Payroll Services

Bachelor'S Degree, Business Administration And Management