- IT project manager in program of establishing VinFast North America's IT landscape, realized VinFast's Go-Global strategy;- Successfully built the core systems for Pre-sales, Sales process under intense timeline and pressure, enabling VinFast to enter challenging markets as the US, Canada, Europe;- Managed projects upto $2M budget, led cross-functional teams over 20 members including external vendors and internal teams, experienced various project methodologies (waterfall, scrum, hybrid, etc.);- Closely engaged with stakeholders, maintained key stakeholder support throughout the projects, got appreciation & compliment from VinFast US and VinFast Canada key stakeholders;- Oversaw and managed all aspects of projects, including defining SoW, negotiating with partners, projecting budget, designing customer journey, bridging requirements to system implementation, mitigating risks; - Retained good relationship & support with partners during and after projects;- Transformed Pre-sales customer experience into world-class experience via AR/VR technology with 3D car configurator, remote real-time high-quality configuration tool for Sales representatives, helped streamline O2O (Online-to-Offline) journey for deals closed;- Developed specialized system ensuring Data privacy for the US, Canada and Europe market to comply with market's law (GDPR, PIPEDA, etc.);- Successfully executed projects for Financial services, Trade-in adapted to unique business model and nature of the US and Canada market;- Initiated and managed program to centralize vehicle development process adapting to V-model, elicited requirements & as-is state from 4 major business units with over 40 sub-divisions, achieving buy-in from the whole units for unified solution & implementation.

- On-site managed Financial Services (FS) and Trade-in system projects for VF 8 launch in the US; - Remotely managed Order journey and FS system projects in Canada.- Cooperated with business owners to shape FS models and processes; Provided technical consultation in collaboration with local banks (U.S. Bank, Bank of America, Royal Bank of Canada, etc.);- Successfully built an end-to-end digital journey for FS, covering Order placement - Financial calculator - Financial application - Lender decision and Contracting within 6 months;- Logically managed project teams, ensuring seamless cooperation among on-site and offshore, external, and internal teams across Vietnam, the US, Canada, and India.

- Initiated and managed digital content projects leveraging immersive technology for cutting-edge O2O (Online-to-Offline) experience;- Developed AR/VR solutions as one of the first pioneer in Vietnam combining creatives with AR/VR technology at showrooms, applied for Vingroup ecosystem such as AR sand table, video 360* TVC, 3D 360* gamification, virtual tour, etc.;- Implemented & rolled out experience for over 100 Vin3S showrooms across Vietnam;- Led 3D configurator project using leading technology in the world for automotive industry, building outstanding 3D vehicle models from the scratch;- Managed project teams and partners from the US and UK to deliver projects within timeline and budget.

- Managed Online-to-Offline (O2O) projects transforming VinSmart's business model from Wholesales to Retail;- Collaborated with other VinGroup's subsidiaries to design, implement and setup over 60 showrooms across Vietnam within 3 months;- Completed O2O's operation processes from eCommerce to showrooms, including inventories, logistics, display products, sales & commission management;- Flexibly adapted to complete showroom, process, system & human resource setup under tight constraints of company maturity level in retail, system readiness, time and budget;

- Project manager of Vietnam International Motorshow 2017, Vietnam Motorcycle Show 2017, Vietnam Motor Show 2019 with the scale of over 20 biggest automotive brands in Vietnam, over 122,000 visitors;- Organized the participation of brands (BMW, Audi, Mercedes-Benz, VinFast, etc.) throughout preparation, implementation & operation in shows;- Harmonized requirements, resolved contradiction interest from competitive participating brands for a successful exhibition;- Oversaw the scope of work, facilitation preparation, booth construction, Press conference organizing, exhibitor engagement & program execution.

- Managed accessories & supplying exhibitor in shows;- Assisted in managing key exhibitors & exhibition preparation;- On-site managed programs & events during exhibition days.