Director Of Customer Service
- Developing the market & providing training solutions (Public, Inhouse, Platform), Restructuring (Consulting, building digital transformation operation structure for Enterprises)- Develop and implement sales and marketing plans for the company- Develop financial and cash flow plans for the company's operations- Coordinating with the Marketing department to plan the implementation of communication programs for products and brand recognition- Operating the Sales department- Recruiting and training sales and customer service teams- Searching for distribution partners & developing potential markets- Develop sales policy, partner policy, Affiliate- Advising the Board of Directors on product development orientation according to market trends- Develop business plan, performance evaluation criteria- Develop a salary and bonus policy for the sales team - customer care- Managing the department to ensure business operations - customer care