- Collaborate with the treatment team to develop and execute recovery plans for patients, while ensuring day-to-day operations were aligned with the goals of the program.- Facilitate patients' appointments within and outside the hospital, preparing them for the care they needed and ensuring timely and appropriate follow-up.- Verify and update patients' demographics during the admission process, ensuring that their information was accurate and up-to-date.- Assist in developing a tracking and management system for documenting required paperwork, ensuring that all necessary documentation was filed appropriately.- Implement security procedures appropriate for the level of security required, including the use of restraints when necessary to prevent harm to patients and staff.- Observe and document patients' behavior and actions, reporting any concerns to the treatment team for further evaluation and intervention.- Conduct group sessions focused on managing suicidal/homicidal ideations, depression, schizophrenia, and other mental health disorders, while maintaining accurate and complete documentation.- Record nursing activities that contribute to the treatment of patients, documenting progress and communicating with other healthcare professionals as needed.- Assume responsibility for tasks such as collecting demographic information, orienting patients to the unit, conducting contraband searches, and assisting in the development of comfort plans tailored to patients' needs.

- Design and launch innovative organizational programs aligned with the strategic direction of the company, improving operations and supporting growth.- Coordinate the development and implementation of program policies and procedures, ensuring compliance with regulatory standards and industry best practices.- Facilitate effective communication among stakeholders to ensure transparency and open dialogue about project concerns and service decisions, strengthening partnerships and building trust.- Manage program budgets and resources, ensuring efficient and effective use of funds and equipment.- Develop and implement long-term infection control protocols to safeguard the health and well-being of staff, clients, and visitors, following established guidelines and best practices.

- Demonstrated success in consistently meeting and exceeding sales targets, breaking multiple sales records, and being recognized as a top salesperson in the company. - Drove revenue growth by consistently selling a minimum of $2500 worth of units per night and averaging $7500 in units each weekend. - Broke multiple sales records, including the highest sales volume in a single night and the highest sales volume in a single month.- Recommended and promoted premium products to customers, resulting in increased sales and customer satisfaction.- Collaborated with the marketing team to develop and implement targeted promotions to drive sales and customer engagement.- Trained new employees on effective sales techniques and customer service best practices.

- Documented shift reports, incident reports, and individual progress notes to maintain accurate records of clients' treatment and progress.- Assisted the Nursing department in implementing health and hygiene regimens among clients, following established protocols and procedures.- Monitored the physical and emotional well-being of clients in the milieu, promptly reporting any unusual or unsafe behaviors to the treatment team.- Utilized recovery-focused directives from the clients' treatment plan, such as prolonged exposure therapy or grounding techniques, to support their progress towards recovery.- Employed therapeutic approaches, such as dialectical behavior therapy, to de-escalate crisis situations and help clients cope with mental health challenges.- Mentored clients on issues related to eating disorders and self-destructive behaviors, providing guidance and support for their recovery.- Assisted patients in resolving complaints or problems, finding solutions that aligned with standard procedures and met their needs.- Maintained certifications in First Aid/CPR and BLS to provide emergency medical support as needed.