As a Senior Consultant at KPMG Advisory, I manage the governance of a large EU-funded digitalization initiative, focused on the development of a new national demographic system. My role includes end-to-end project lifecycle management, overseeing cross-functional collaboration with government entities, regulators, and private sector stakeholders. I lead the drafting and refinement of legislation in partnership with governing bodies, ensuring regulatory compliance and data protection (GDPR). Additionally, I provide strategic insights to drive digital transformation, optimize public sector operations, and enhance citizen services through innovative technology solutions. My expertise includes project governance, stakeholder management, legislative drafting, and public sector IT modernization.

Translate strategy to implement experience solutions enabling long-term success and business integration. Leverage industry best practices to define organizational, technical, delivery, alliance, and customer adoption requirements. Create "to-be" functionalities and journey workflow definitions based on stakeholder requirements. Establish governance process and change management program to launch experience transformation solutions. Build meaningful relationships across all stakeholder groups to generate buy-in around the experience transformation.In particular, for a central governmental agency, in the development of their multiservice portal for citizens and businesses, I worked on:- Creation and delivery of Customer Journeys for the implementation of their CRM, CMS, Admin and Anagraphic portal- Gathering and analysis of functional requirements – Client facing- Redesign of digital processes (Onboarding, Accreditation, Service Configuration, Access Management)- Creation and delivery to clients of wireframes, mock-ups and prototypes- Coordination with UI design team and technology delivery team For the central department of a large Italian ministry, in the development of a customized portal I worked on:- Independent PMO of a team of 6 in the development of a custom CMS & CRM solution - Gathering and analysis of functional requirements – Client facing- Creation of documents concerning functional and user requirements- Creation and delivery of reports of project updates to client and users- Monitoring and reporting of projects deliverables and coordination with technical service team

During my time working as a consultant my tasks covered, among others:- Analysis of sector trends to determine their impact on FDI and Trade- Development of measures for locations to improve their attractiveness for foreign investors- Representation of Company and clients at events and conferences- Independent project management, business development and support to project proposals

During my time working as an analyst, my tasks covered, among others:- Research of investment conditions at selected locations- Comparison of locations regarding business, fiscal and other conditions- Creation of reports and presentation of project updates to clients