Gianluca Foti Email & Phone Number

I am a Senior Technical Consultant with a proven track record of identifying emerging opportunities to bring lucrative projects to businesses, and building / maintaining strong relationships with key contacts / clients.A collaborative individual with an analytical, results-driven mindset and meticulous attention to detail, I combine multi-level stakeholder engagement skills with a genuinely empathic outlook, connecting with clients to bring in new work streams and ensure customer satisfaction / retention. I am passionate about delivering exceptional customer service, and I set a strong focus on continuous improvement, mentoring junior colleagues to embed a culture of excellence and to facilitate superior service delivery capability.One of my key strengths is combining foresight, meticulous attention to detail and a client-focused mindset to produce competitively priced bid proposals and quotes that consistently win contracts. In my current role with a large UK surveying company, I engage with clients to prepare tailored proposals and surveys for diverse development / refurbishment projects. Notable achievements include developing a successful proposal for redevelopment of the Soapworks Factory, a grade II listed building in Bristol, and delivering a survey proposal for Southwark Over Station Development (OSD), employing the use of an Unmanned Vehicle Aerial drone to achieve a better overall timescale on site and wider data coverage, facilitating a 30% time saving for the client compared to traditional laser scanning.Specialities:Client Engagement Strategies/Escalations/Issue Resolution/Commercial Awareness/Marketing/Bid Proposals/People Management/Leadership/Project Management/Sales & Aftersales Management/Laser Scanning Technology/Stakeholder Engagement/Influencing/Negotiation/CRM Systems/Topographical & UGS Surveys/AutoCAD & 3D Revit Models.

Listed skills include Account Management, Customer Relationship Management, Social Media Marketing, Strategic Communications, and 29 others.