Gianluca Serinelli
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Gianluca Serinelli Email & Phone Number

Product and Delivery Manager at Wolters Kluwer
Location: Gioia Del Colle, Apulia, Italy 8 work roles 2 schools
1 work email found @wolterskluwer.com LinkedIn matched
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Work email g****@wolterskluwer.com
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Current company
Wolters Kluwer
Role
Product and Delivery Manager
Location
Gioia Del Colle, Apulia, Italy
Company size
23332 employees

Who is Gianluca Serinelli? Overview

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Quick answer

Gianluca Serinelli is listed as Product and Delivery Manager at Wolters Kluwer, a company with 23332 employees, based in Gioia Del Colle, Apulia, Italy. AeroLeads shows a work email signal at wolterskluwer.com and a matched LinkedIn profile for Gianluca Serinelli.

Gianluca Serinelli previously worked as Product & Delivery Manager at Wolters Kluwer and Project Manager at Klopotek Software & Technology Services Italia S.R.L.. Gianluca Serinelli holds Laurea, Ingegneria Informatica from Università Degli Studi Di Lecce.

Company email context

Email format at Wolters Kluwer

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{first}.{last}@wolterskluwer.com
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Profile bio

About Gianluca Serinelli

Gianluca Serinelli is a Product and Delivery Manager at Wolters Kluwer. He possess expertise in microsoft sql server, itil v3 foundations certified, xml, gestione progetti software, itil and 20 more skills. He is proficient in Inglese. Colleagues describe him as "Precisione e puntualità sono il suo punto di forza. Molto ordinato e intuitivo. Un ottimo professionista!" and "It is a pleasure to work with people like Gianluca on a project. He's highly committed and he will go all the way to find a solution for the costumer."

Listed skills include Microsoft Sql Server, Itil V3 Foundations Certified, Xml, Gestione Progetti Software, and 21 others.

Current workplace

Gianluca Serinelli's current company

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Wolters Kluwer
Wolters Kluwer
Product and Delivery Manager
Gioia del Colle, IT
Website
wolterskluwer.com
Employees
23332
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8 roles

Gianluca Serinelli work experience

A career timeline built from the work history available for this profile.

Product & Delivery Manager

Current
Wolters Kluwer

o Scope managemento Release managemento Defining technical and functional documentation about functionalities and customizationagreed with the customers. This is shared with the customers, to get their acceptance beforeimplementation phase starting. This is also the starting point for writing User Stories forDevelopment Teamo Mapping data for migrating.

May 2022 - Present

Project Manager

Klopotek Software & Technology Services Italia S.R.L.

Gioia Del Colle, Puglia, Italia

Administrative responsible of the whole software development life cycle with covering the following aspects: o Scrum framework application o Scope management o Release management o Resources assignment o Reports for Budget and Capacity Control o Third Level Support management o Bug-fixing

Sep 2020 - May 2022

Global Service Manager

Wolters Kluwer

Bitritto

Responsible of the Kleos Global Customer Support and Services such as: o Level 2 and Level 3 Support Tickets Management o Bugfixing prioritization in collaboration with Development Team. o Customer Care of selected customers that require special attention, in collaboration with Countries where Kleos is distributed. o Monitor, report and ensure EndtoEnd.

Jul 2019 - Sep 2020

Technical Support Manager

Wolters Kluwer

Centro Direzionale Fondo Cloe - Bitritto (BA)

Responsible of the Third Level Support Team for Kleos.Kleos is a multi-countries legacy product. It’s distributed by Wolters Kluwer in Belgium, France, Netherlands, Sweden, Spain, Italy, Poland, Czech Republic, Germany and India.Manager of a team composed by Technical Support Engineers, who work to support customers in case of incidents.Moreover the team.

Sep 2015 - Jun 2019

Technical Support Engineer

Wolters Kluwer

Gioia Del Colle

Technical Support Engineer for E.L.S.A. (European Legal Software Application)I worked for 7 years as on the Third Level Support team of the project ELSA. The team manages all requests from the First and Second Level Support Teams of each Country (Belgium, France, Netherlands, Sweden, Spain, Italy, Poland, Germany and Czech Republic) where the products of.

Jul 2008 - Aug 2015

Database Administrator

Wolters Kluwer

Gioia Del Colle

Database Administrator for ELSA project. DB versioning with using Microsoft SQL Server 2008-2012 and Visual Studio 2010 Database Edition.

Jul 2008 - Aug 2014

Technical Business Analyst

Accenture

Roma, Italia

Business and Technical Analyst, Customer Service, PL-SQL programmer.

Mar 2006 - Jun 2008
Team & coworkers

Colleagues at Wolters Kluwer

Other employees you can reach at wolterskluwer.com. View company contacts for 23332 employees →

IO Imad Oulad Haddou Imad Oulad Haddou Colleague at Wolters Kluwer Venlo, Limburg, Netherlands, Netherlands View → AR Altjo Raap Altjo Raap Colleague at Wolters Kluwer Deventer, Overijssel, Netherlands, Netherlands View → SR Sarah R. Sarah R. Colleague at Wolters Kluwer Cape Coral, Florida, United States, United States View → CH Christopher Harris Christopher Harris Colleague at Wolters Kluwer Contact Info, United States View → NB Nikhil Bansode Nikhil Bansode Colleague at Wolters Kluwer Pune, Maharashtra, India, India View → AM Ava Manning Ava Manning Colleague at Wolters Kluwer St Cloud, Minnesota, United States, United States View → TM Tina Mausser Tina Mausser Colleague at Wolters Kluwer West Jordan, Utah, United States, United States View → MJ Massaut Jean-Claude Massaut Jean-Claude Colleague at Wolters Kluwer Brussels Metropolitan Area, Belgium View → KA Kevin Anderer Kevin Anderer Colleague at Wolters Kluwer Philadelphia, Pennsylvania, United States, United States View → DP Dave Prost Dave Prost Colleague at Wolters Kluwer Kuna, Idaho, United States, United States View →
2 education records

Gianluca Serinelli education

Laurea, Ingegneria Informatica

Università Degli Studi Di Lecce

Tesi in Processi di Produzione Robotizzati dal titolo "Analisi di un processo sanitario mediante simulazione ad eventi discreti"

Diploma Di Scuola Media Superiore

Liceo Scientifico Statale "Galileo Ferraris" Taranto
FAQ

Frequently asked questions about Gianluca Serinelli

Quick answers generated from the profile data available on this page.

What company does Gianluca Serinelli work for?

Gianluca Serinelli works for Wolters Kluwer.

What is Gianluca Serinelli's role at Wolters Kluwer?

Gianluca Serinelli is listed as Product and Delivery Manager at Wolters Kluwer.

What is Gianluca Serinelli's email address?

AeroLeads has found 1 work email signal at @wolterskluwer.com for Gianluca Serinelli at Wolters Kluwer.

Where is Gianluca Serinelli based?

Gianluca Serinelli is based in Gioia Del Colle, Apulia, Italy while working with Wolters Kluwer.

What companies has Gianluca Serinelli worked for?

Gianluca Serinelli has worked for Wolters Kluwer, Klopotek Software & Technology Services Italia S.R.L., and Accenture.

Who are Gianluca Serinelli's colleagues at Wolters Kluwer?

Gianluca Serinelli's colleagues at Wolters Kluwer include Imad Oulad Haddou, Altjo Raap, Sarah R., Christopher Harris, and Nikhil Bansode.

How can I contact Gianluca Serinelli?

You can use AeroLeads to view verified contact signals for Gianluca Serinelli at Wolters Kluwer, including work email, phone, and LinkedIn data when available.

What schools did Gianluca Serinelli attend?

Gianluca Serinelli holds Laurea, Ingegneria Informatica from Università Degli Studi Di Lecce.

What skills is Gianluca Serinelli known for?

Gianluca Serinelli is listed with skills including Microsoft Sql Server, Itil V3 Foundations Certified, Xml, Gestione Progetti Software, Itil, Integrazione, Sql, and .Net.

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