With a solid foundation in industrial and organizational psychology from Temple University, I've seamlessly transitioned into the telecommunications sector. My current role as a Financial Administrative Assistant at Link Wireless Communications capitalizes on my client relations expertise, honed through my diverse experiences including behavioral therapy and research. Since gaining experience in Recruitment Coordination at MAD Lab at Temple University, I’ve been able to utilize my skills by identifying skilled subcontractors who align with projects in our scope of work - EV/Solar, Wireline, Wireless, and Civil Work. My approach involves understanding both client needs and contractor capabilities, ensuring the best fit for project requirements by facilitating questions and connecting those capable with the right resources.Through my experience in behavioral therapy and research coordination, I’ve cultivated skills that now enable me to manage client relationships with a nuanced understanding of human behavior, enhancing both customer satisfaction and organizational efficiency.