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Gianna Prus Email & Phone Number
Senior Client Success Manger
at
Page One, Inc.
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Client Success Manger
Location
Hampton Roads, Virginia Metropolitan Area, United States
Company size
Who is Gianna Prus? Overview
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Quick answer
Gianna Prus is listed as Senior Client Success Manger at Page One, Inc., a with 29 employees, based in Hampton Roads, Virginia Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Gianna Prus.
Gianna Prus previously worked as Customer Success Manager at Lexbe Inc. and Customer Care Operations and Enablement at Bigtincan. Gianna Prus holds Bachelor Of Applied Science - Basc, Criminal Justice Homeland Security from Saint Leo University.
Company email context
Email format at Page One, Inc.
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Page One, Inc.
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Profile bio
About Gianna Prus
Knowledgeable and performance-driven customer care enablement and operations specialist with a wealth of experience focused on promoting customer satisfaction, team management, training programs, recruiting successful staff, and improving customer retention. Possess strong leadership and communication skills. Excellent problem-solving skills to improve operational efficiency and achieve organizational goals.
Current workplace
Gianna Prus's current company
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Page One, Inc.
5 roles
Gianna Prus work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Current
Sep 2023 - Present
Customer Care Operations And Enablement
-Develop and maintain onboarding and ongoing training and coaching for the team to develop and refine skills in product knowledge, sales process, and consultation.-Collaborate with Customer Success, Tech Support, Implementation Services, Customer Marketing, and Sales to drive initiatives that promote customer satisfaction, expansion, and retention.- Lead the Customer Success Operations & Procedures to assess performance and identify Proper procedures across the Customer Success department. Responsible for Standard Operator Procedure documents, and communication across implementation, product, and support for organizational improvement.
May 2022 - Apr 2023
Customer Success Manager
Breakaway Movement
-Responsible for managing over 2000+ subscription-based accounts ensuring expectations of company sales and marketing programs were fully met.-Identified business trends and developed new online training programs through competitive analysis and market research.-Implemented a new enrollment process based on customer feedback surveys and stripe payment infrastructure resulting in a 20% increase in customer retention.-Collaborated with support, sales and product managers to create and offer quarterly sprints. Resulting in improved customer retention rate of 20% and fulfilling user requests on refined projects for new subscribers.
May 2020 - May 2022
Senior Paralegal
Newport News Commonwealth Attorney'S Office
Supervised a team of 6 paralegals and 10 attorneys. Originated office-wide training manual and team-building programs for the office.Standardized offices procedures and oversaw hiring and training rollout to all new employees.Managed hundreds of case files daily, entering criminal background records, created and processed all legal documents and case-sensitive material for Juvenile and Circuit court.
Feb 2013 - Feb 2020
Team & coworkers
Colleagues at Page One, Inc.
Other employees you can reach at pageonelegal.com. View company contacts for 29 employees →
CS
Cassie Sandberg
Colleague at Page One, Inc.Independence, Missouri, United States
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JL
Jacob Lewandowski
Colleague at Page One, Inc.Louisville, Kentucky, United States
View →
CJ
Camille Johnson
Colleague at Page One, Inc.Nashville, Tennessee, United States
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KK
Kate Kennedy
Colleague at Page One, Inc.Albuquerque-Santa Fe Metropolitan Area, United States
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AP
Ashley Price
Colleague at Page One, Inc.Nashville, Tennessee, United States
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AB
Audra Blair
Colleague at Page One, Inc.Nashville Metropolitan Area, United States
View →
AH
Adam Hall
Colleague at Page One, Inc.Louisville, Kentucky, United States
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LB
Law Benji
Colleague at Page One, Inc.Hong Kong Sar, Hong Kong
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BR
Brittany Roberts
Colleague at Page One, Inc.Louisville, Kentucky, United States
View →
EP
Emily Parker
Colleague at Page One, Inc.Nashville Metropolitan Area, United States
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Cassie Sandberg
Colleague at Page One, Inc.Independence, Missouri, United States
View →
JL
Jacob Lewandowski
Colleague at Page One, Inc.Louisville, Kentucky, United States
View →
CJ
Camille Johnson
Colleague at Page One, Inc.Nashville, Tennessee, United States
View →
KK
Kate Kennedy
Colleague at Page One, Inc.Albuquerque-Santa Fe Metropolitan Area, United States
View →
AP
Ashley Price
Colleague at Page One, Inc.Nashville, Tennessee, United States
View →
AB
Audra Blair
Colleague at Page One, Inc.Nashville Metropolitan Area, United States
View →
AH
Adam Hall
Colleague at Page One, Inc.Louisville, Kentucky, United States
View →
LB
Law Benji
Colleague at Page One, Inc.Hong Kong Sar, Hong Kong
View →
BR
Brittany Roberts
Colleague at Page One, Inc.Louisville, Kentucky, United States
View →
EP
Emily Parker
Colleague at Page One, Inc.Nashville Metropolitan Area, United States
View →
2 education records
Gianna Prus education
Bachelor Of Applied Science - Basc, Criminal Justice Homeland Security
Associate Of Science - As, Legal Assistant/Paralegal
FAQ
Frequently asked questions about Gianna Prus
Quick answers generated from the profile data available on this page.
What company does Gianna Prus work for?
Gianna Prus works for Page One, Inc..
What is Gianna Prus's role at Page One, Inc.?
Gianna Prus is listed as Senior Client Success Manger at Page One, Inc..
Where is Gianna Prus based?
Gianna Prus is based in Hampton Roads, Virginia Metropolitan Area, United States while working with Page One, Inc..
What companies has Gianna Prus worked for?
Gianna Prus has worked for Page One, Inc., Lexbe Inc., Bigtincan, Breakaway Movement, and Newport News Commonwealth Attorney'S Office.
Who are Gianna Prus's colleagues at Page One, Inc.?
Gianna Prus's colleagues at Page One, Inc. include Cassie Sandberg, Jacob Lewandowski, Camille Johnson, Kate Kennedy, and Ashley Price.
How can I contact Gianna Prus?
You can use AeroLeads to view verified contact signals for Gianna Prus at Page One, Inc., including work email, phone, and LinkedIn data when available.
What schools did Gianna Prus attend?
Gianna Prus holds Bachelor Of Applied Science - Basc, Criminal Justice Homeland Security from Saint Leo University.
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