Gianna Glock, M.Ed. Email & Phone Number

• Work on orientation team to recruit potential clients, review referrals, schedule and conduct orientation interviews, and book client intakes.
• Maintain and schedule appointments for caseload of 20+ clients, counsel clients individually and facilitate group sessions to assist in managing mental health.
• Provide coverage for front desk as needed including greet and assist visitors, answer and direct calls, scan and upload relevant client materials, send faxes, file paperwork.
• Write detailed daily progress notes, client treatment plans, and reports.

PROS North

• Answer calls and/or chat/texts to provide evidence-informed information and referral, brief supportive counseling, crisis intervention and suicide prevention support.
• Utilize resource referral database to provide information and referral assistance.
• Accurately and efficiently document client interactions.

Glen Cove, NY

• Provide direct care to adults with severe mental illness in residential environment.
• Consistently document daily occurrences, activities and incidents.
• Respond to dilemmas in both individual and group settings, and encourage clients’ responsibility and independence.

IRB approved research entitled “Investigating which method of therapy is most beneficial to patients with various disorders.” Information gathered via online survey.

Amityville, NY

• Intern in Chemical Dependency Unit at South Oaks Hospital
• Assist case coordinators with intake interviews and psycho-social assessments
• Co-facilitate group counseling to help patients utilize 12-step support systems, coping skills, and relapse prevention plans
• Organize short- and long-term goal setting with groups and individual patients

Central Islip, NY

• Co-facilitated therapy groups, including creating lesson plans
• Created marketing plan that could be adopted in the future
• Worked on website and created social network sites including Facebook

Master Of Education (M. Ed.), Mental Health Counseling

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Caliber (community service club), Prosper (mentor program for high school students), American Sign Language.