Gianna Gray Email and Phone Number
As a former resident of Pyeongtaek, si, Gyeonggi-do South Korea, I am no stranger to unique experiences. Over 4 years, I learned to intermediately speak 한국어 and gained countless, valuable cultural experiences. Since moving back to the United States, I have continued to be passionate about gaining and sharing holistic cultural knowledge. I strive to develop, amend, and retain relationships between various reputable corporations and their consumers. I have obtained many interpersonal lessons through these diverse interactions that, bolstered by my education, strengthen my knowledge of the complex ways that the human mind works. I aim to create positive change by; modeling effective emotional intelligence skills, engaging in positive conflict resolution, and creating meaningful relationships with numerous personalities, during challenging scenarios.
Lincoln Financial Group
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Sr. Claims Specialist Integrated AbsenceLincoln Financial Group Jun 2024 - PresentUnited States● Contacting claimants after each short-term disability claim submission.● Managing, determining, and issuing payments for employee leaves and entitlements.● Collecting overpayments and escalating extended claims to long-term disability. -
Resettlement CaseworkerInternational Rescue Committee Feb 2024 - May 2024Maricopa County, Arizona, United States● Providing support in establishing domicile and financial independence within established timelines.● Connecting clients with local and essential social services.● Notetaking Refugee Resettlement client interactions. -
New Patient Lead SpecialistThe Joint Chiropractic Aug 2023 - Feb 2024Scottsdale, Arizona, United States● Utilized programs, such as Carbon, Axis, Google Sheets, and Google Calendar, to manage patient appointments.● Conducted outbound calls to potential patients who expressed interest in visiting the clinic for services. ● Managed patient scheduling, provided doctors and providers with accurate patient information, and updated the clinics on any changes. -
Business To Business Account RepresentativeTtec Sep 2022 - Jul 2023Tempe, Arizona, United States● Answered inbound inquiries from business owners who were interested in advertising their services and/or products on Google local services.● Managed multiple systems and resources, such as Salesforce and Global ICS, to provide business owners with accurate, timely information.● Booked, confirmed, and followed up on appointments with clients.● Explained company protocol to clients during challenging scenarios. -
Front Desk Reception SalesAqua Tots Swim School Mar 2021 - Sep 2022Phoenix, Arizona, United States● Greeted parents and children as they entered and exited this swim school for children.● Tracked sales, enrollments, graduations, schedule changes, and pool chemical readings.● Documented phone, email, and in-person consumer inquiries.
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Corporate Claims Representative24-7 Intouch Jul 2019 - Jan 2020Mesa, Arizona, United States● Set up claims for flawed products.● Answered inbound inquiries regarding eligibility, company policies, claim procedures, and claim statuses.● Verified product origins and provided alternatives for ineligible consumer products. -
CashierWalmart Mar 2018 - Mar 2019Chandler, Arizona● Processed cash, credit, wic, ebt, and check transactions on a computerized system.● Intuitively packaged and stacked a variety of items in a transportable way.● Maintained clean checkout areas.
Gianna Gray Education Details
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First Year -
Forensic Psychology -
Dental Assisting/Assistant
Frequently Asked Questions about Gianna Gray
What company does Gianna Gray work for?
Gianna Gray works for Lincoln Financial Group
What is Gianna Gray's role at the current company?
Gianna Gray's current role is Master of Arts - MA| Professional Clinical Mental Health Counseling, Sr. Claims Specialist Integrated Absence.
What schools did Gianna Gray attend?
Gianna Gray attended Truman State University, Arizona State University, Carrington College-Mesa.
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