Gianne F. Email & Phone Number

San Jose, California, United States

Evolve, drive, and implement strategies towards learning development and sustainable learning platforms on a global scale through curriculum assessment, design programming and cross team collaboration. Focus on cohesive and integrated learning processes to support continuously improving capabilities and cultivate growth to foster learning engagement for employees. Identify root causes and develop scalable solutions to promote and support team effectiveness. Establish and measure program effectiveness based on knowledge, impact and behavior change. Identify skill and knowledge gaps to recommend training development.Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined objectives. Perform in person, Live-Virtual and recorded video instruction using a variety of platforms to a global audience. Students are non-clinical, adult learners in various industries including, but not limited to: Education, Technology(Hardware/Software), Customer Service, Manufacturing, Film and music industries. This includes onsite and/or remote learning environments. Instruction topics primarily focus on Disaster Preparedness, Safety, CPR and First Aid. Create learning content for global audiences using various products. Integrate scenario based activities within training modules to promote collaboration, team innovation, technology integration, and process improvement.

San Jose, California, United States

Evolve, drive, and implement strategies towards learning development and sustainable learning platforms on a global scale through curriculum assessment, design programming and cross team collaboration. Focus on cohesive and integrated learning processes for a high-performance culture to support continuously improving capabilities and cultivate growth to foster learning engagement for employees. Identify root causes and develop scalable solutions to promote and support team effectiveness. Perform in person and Live-Virtual instruction using a variety of platforms to a global audience. Students are non-clinical, adult learners in various industries including, but not limited to: Education, Technology(Hardware/Software), Customer Service, Manufacturing, Film and music industries. This includes onsite and/or remote learning environments. Instruction topics primarily focus on Disaster Preparedness, Safety, CPR and First Aid. Create learning content for global audiences using various products. Integrate scenario based activities within training modules to promote collaboration, team innovation, technology integration, and process improvement.

United States

Monitor various department processes to recommend actions for any risks or vulnerabilities. Including: care complaints, new hire onboarding, protocol updates, product evaluation committee, medical investigations, after action reviews, disaster management, recertification, and medical record documentation. Perform root-cause analysis using large data sets and current clinical and safety practices to drive protocol and equipment changes companywide.Essential role for managing the development, implementation and evaluation of quality improvement, analytics, patient safety and process improvement throughout the company.Served as project manager when executing new initiatives, including new medical programs, EHS software, protocol, and equipment implementationsAssign personalized growth plans and/or after-action plans as needed after the conclusion of a medical investigation.Perform various training events, including staff meetings, trainer development, protocol updates, new hire onboarding, continuing education, MCI, and disaster preparedness. Develop engaging educational content promoting team innovation, safety culture and quality patient care for adult learners (field staff and trainers). Point of contact during the new hire process. Schedule/reschedule training needs while monitoring progress of the employee and advise management on employee progress. Conduct outreach activities with local institutions as a part of the recruitment process. Serve as a liaison between multiple internal divisions of the company, including Field Staff, Information Systems, Dispatch, Risk Management, Business Development, Operations, HR, Logistics, Education, Corporate, QA/QI and Medical Directors.Serve as liaison for various private and governmental entities at the local, state, and federal level.Travel to various states to perform new company acquisitions.Monitor narcotics per DEA regulations.Perform medical equipment troubleshooting and schedule repairs, when needed.

San Antonio, Tx

*This role initially involved duties as a HSE Representative for the first 3 years. It focused on HSE operational and clinical standards until the department was reorganized and I was transitioned to the Role of Quality Improvement Coordinator. During this time my responsibilities required extensive HSE operational functions, including JHA analysis, Root cause analysis, after incident reviews, workman’s comp, OSHA standards for healthcare settings, etc.

Louisiana And Texas

Performed Emergency and Non-Emergency Care.

Perform Emergency Care in a prehospital setting as an EMT-B until I completed my Paramedic certification.

Texas, United States

Detailed planning, time management, and organizational skills. Effectively communicate with customers and leaders to learn business priorities and apply to support ongoing needs. Duties include but are not limited to: AP/AR, OSHA logs and reporting, Contract Review, Customer Relations, Data Analytics, Supply Sourcing and Logistics, Estimating, Webpage creation and maintenance. Design, install, and maintain commercial irrigation systems as a TCEQ licensed irrigator. Research new technologies and products to provide excellent quality and service. Other duties as assigned.

Bachelor Of Science - Bs, Microbiology And Chemistry

Activities and Societies: Honors Program. Robert McNair Scholar Program.I performed an additional year of research and travelled the US.

High School Diploma

Accelerated Paramedic Program (Non Degree Certificate), Emergency Medical Technology/Technician (Emt Paramedic)

Emergency Medical Technician (Non Degree Program), Emergency Medical Technology/Technician (Emt Paramedic)