Gianne Rodríguez Email & Phone Number

United States

Fort Lauderdale, Florida, United States

• Managed invoicing and collections for a $10 million revenue company, Lo-Chlor Specialty Pool Chemicals• Developed effective communication with sales team resulting in 93% recovery rate• Handled customer payments, bank deposits, and reconciled bank statements

Fort Lauderdale, Florida, United States

• Conducted credit reviews for new customers using credit reports and trade references to assess creditworthiness• Negotiated payment plans with customers, achieving a 65% full recovery rate and improving cash flow• Prepared and forwarded delinquent accounts to the legal department for litigation, ensuring compliance with company policies

Fort Lauderdale, Florida, United States

• Checked purchase orders for invoices and discount opportunities• Monitored invoices for pricing discrepancies and submitted requests for adjustments• Verified purchase orders and accurately entered vendor invoices for payment

Plantation, Florida, United States

• Organized operational meetings, executive meetings, and award ceremonies at Charter Schools USA in Plantation, Florida• Managed inventory using database software and spreadsheets, ensuring efficient office operations• Handled general office tasks like filing, copying, dictating, and composing messages and memos

Fort Worth, Texas, United States

• Provided exceptional customer service by assisting with shipping, printing, and office supply purchases, ensuring high satisfaction levels• Resolved customer complaints promptly, contributing to a positive store reputation and customer loyalty• Offered detailed product information, leading to upselling opportunities and increased store revenue

Caguas, Puerto Rico

• Provided exceptional customer service by addressing needs and recommending appropriate items, leading to a daily sales increase of $15,000 on non-tax days• Educated customers on products and guarantees, handling 50+ interactions daily to ensure customer retention.