Loaner Coordinator
CurrentAs the loaner coordinator, it’s my responsibility to assist all customers that require a courtesy vehicle, or need to return one already assigned. This includes customer ID verification, vehicle inspection, record-keeping, detailed explanation of any agreements, maintaining a professional cadence, handling any damage or insurance claims, and keeping the fleet clean and ready. Also required is knowledge of dealership business practices, following a strict chain-of-command, and experience with CDK.