Cook Children’s Nov 2019– CurrentEpic System Senior Analyst Epic Modules: EpicCare AmbulatoryOptimization and issue resolution project SmartSets and Express Lanes build Flowsheet build SmartForm optimization Notes: Well Child Visits Optimization, Obesity and Pubertal Disorders Mentoring junior analyst on Epic ambulatory build and primary and specialty clinic workflows Generate documentation as new items are introduced to the clinical workspace. Issue resolution: Troubleshoot daily incidents: Specialty, Ambulatory, Epic Care Link and MyChart

Epic Consultant

Epic Laboratory System Assessment In-depth analyses of organization policies and processes. QC Epic Lab and Orders build for accuracy, consistency and usability. Documented 7 major findings that required remediation and two minor optimization projects (security enhancements and users Navigators/Profiles re-evaluation). Developed a POA (Plan of Action) project plan. Placed all documentations, findings and POA on newly created Epic LAB and ORDERS Assessment Folder for Organizations Senior Leadership and Project Mangers to review.

Enhance Execution of Basic Patient Care ProjectAnalyze Hill-Rom Rounding Data and Patient Call Response TimeBuild Reports that will continue to assist nurse leadership in monthly analysis of basic patient care.Provided support as needed to Senior Project Leaders in understanding Hill-Rom DataMedication Reconciliation Epic-Meditech ProjectAnalyzed current workflows in the Emergency Department (EPIC) and Main Hospital (Meditech)Performed a Gap Analyses between the two EMR systemsOptimized Epic ASAP and implemented new workflows in the Emergency DepartmentIncrease Med Rec from 35% accuracy to 65% within the first two weeks of implementation, 87% by End of Month340B Retail Pharmacy ImplementationProject Managed 340B Technical Implementation between Sentry Data System and UMHealth Dual EMR System (Epic and Meditech)QA All Data extracted from the EMR’s to match Sentry Data specifications.Coordinated with stakeholders and 340B Quality Control Consultant to define parameters in the Sentry Data SystemTroubleshoot system issues with Sentry IT and UM’s IT during the implementation processCreated Crosswalk Database to Map from Department record locations to the Medicare Cost Report; vital for HRSA AuditsDeveloped quality checks and methodologies to manage the Cactus Credentialing System and its monthly extracts to SentryICD10 Payer Testing and Contract RemediationManaged Stage 2 and Stage 3 Payer Testing and Contract RemediationCreated alternative testing avenues where technical opportunities were currently inaccessibleCoordinated testing efforts with UMHealth Medical Coding staff, third party payers, clearing house and both; In-House billing and outsourced billing areas (HCA/Parallon)Project Managed Contract Remediation, UM Managed Care Office coordinated with the Contracted Plans to amend the language within the UM’s contracts to change the Timely Filing and Appeals Time

• Client: Presence HealthCare• Project: Epic ICD 10 Conversion• Technologies: Epic ICD 10, Resurrection, Provena, SharePointManaged all aspects of a multimillion-dollar Epic ICD 10 conversion project, from technical assessment, product configuration, and stakeholder management to project delivery and testing.

• Project: Epic Implementation Project• Technologies: Epic, Quest, LabCorpLed several business critical projects, including implementing a full lab ordering system. Guided planning fro the Physician Optimization Group. Advised management on process development and implementation strategies. Assisted individual team members in troubleshooting system.

• Client: Catholic Health Services (CHS) of Long Island• Project: Epic Implementation Project• Technologies: Epic, Ad HocServed as Project Lead for three Epic EMR implementations. Enabled the client to make more informed decisions by mentoring stakeholders on system design, build, and validation processes for owned and affiliate practices.• Client: Texas Children’s Hospital• Project: Testing Advisory Group• Technologies: Epic, HP Quality Center, TCH iTrakLed the Security Validation Initiative, from managing the entire testing process and data analysis to ensure regulatory compliance to preparing and presenting educational documents on security build and best practices.

• Project: Epic EMR Implementation• Technologies: EpicCare Ambulatory System, Cerner, EAGLE Financial System, MS VisioProvided pre-implementation needs analysis and documentation, supporting a full implementation of EpicCare Ambulatory System for 10 practices in both the clinic and private practices. Performed build activities, created testing plan, and assisted in testing hardware and software at the go-live site.

• Client: University of Miami• Project: Revenue Cycle Reconciliation and Reimbursement• Technologies: MS Excel, MS AccessLed project to investigate and settle 10 years of credit balances. Assisted Project Manager with staff selection and training. Managed the unit in the Project Manager’s absence. Created and administered quality process and surveys.

Client: Howard University Hospital• Project: Ambulatory EMR Implementation • Technologies: Allscripts 10.2.6 (Orders, Results, Charge, Note, RX, TouchScan, SSMT, System Administrator)Served as a business systems senior specialist for provider IT Services and business solutions. Led implementation of Allscripts application suite 10.2.6 across five practices and supported the transition to George Washington Hospital.• Client: Catholic Health West• Project: Cerner Charge Service• Technologies: Cerner Batch Charge Entry, PowerChartDeveloped and executed training curricula in Cerner Batch Charge Entry and PowerChart. Partnered checking build and quality of the Charge Description Master’s (CDM).• Client: Tenet Healthcare Corporation• Project: McKesson Clinical Solution Implementation (IMPACTT)• Technologies: McKesson PHS and HSM, McKesson Star, Tenet PBARServed on the McKesson PHS and HSM applications implementation team, supporting unit, interface, integration, and regression testing. Created and tested scenarios for all aspects of the testing phase, including evaluating interface messages for completeness and accuracy between McKesson Star system and Tenet PBAR system.