I started at NZME in the role of Enterprise Architect, a role new to the organisation, and my role has expanded to being a key leader in the Technology team. This role has included taking on the responsibility for a variety of Technology teams that design, build, integrate and operate solutions and databases that support NZME's products and services, and also support improving the productivity of people across NZME.Working at strategic, project and operational levels we provide… Show more I started at NZME in the role of Enterprise Architect, a role new to the organisation, and my role has expanded to being a key leader in the Technology team. This role has included taking on the responsibility for a variety of Technology teams that design, build, integrate and operate solutions and databases that support NZME's products and services, and also support improving the productivity of people across NZME.Working at strategic, project and operational levels we provide pragmatic business, application, data and technology solutions to advance NZME. We engage with teams across the organisation, including the C-suite.*** Responsibilities ***- Enterprise & Solution Architecture. - Database Administration. - Application Administration (for specific domains).- Solution Development (primarily based on Microsoft Power Platform).- Robotic Process Automation. *** Achievements ***- Established the enterprise and solution architecture practice.- Accepted the opportunity to lead operational teams in addition to the architecture practice.- Filled in for CIO on many occasions when they have been away.- Architected numerous solutions and established a variety of strategies.- Initiated NZME's first Hackathon event with one of my peers and took this from idea through to execution. Show less

*** Responsibilities ***- Architecture for an IT Strategy "CIO as a Service" engagement.- Providing technical input into an RFP response.*** Achievements ***- For an organisation in the Transportation sector, I assessed the current state architecture, technology and data landscape and proposed a future state aligned to the company's business strategy and value chain gaps.- For an Education service provider, I provided a high level technical architecture for a Management… Show more *** Responsibilities ***- Architecture for an IT Strategy "CIO as a Service" engagement.- Providing technical input into an RFP response.*** Achievements ***- For an organisation in the Transportation sector, I assessed the current state architecture, technology and data landscape and proposed a future state aligned to the company's business strategy and value chain gaps.- For an Education service provider, I provided a high level technical architecture for a Management and Learning solution RFP response. Show less

*** Responsibilities ***- Pragmatic Product Architecture: Working closely with product teams to determine and challenge their needs, with other technology teams to assess possibilities, estimation of work required and alignment with roadmaps.- Communication: Presentation of key tradeoffs required in a manner appropriate to the audience (inc. technical, product, marketing, general management and executive).- Influential Leadership: Negotiation and alignment of teams on an appropriate… Show more *** Responsibilities ***- Pragmatic Product Architecture: Working closely with product teams to determine and challenge their needs, with other technology teams to assess possibilities, estimation of work required and alignment with roadmaps.- Communication: Presentation of key tradeoffs required in a manner appropriate to the audience (inc. technical, product, marketing, general management and executive).- Influential Leadership: Negotiation and alignment of teams on an appropriate outcome, including packaging of features into releases, feature prioritisation and delivery of suitable architectures balanced with time, quality and cost.*** Achievements ***- Delivery of Product Architecture artefacts articulating key strategic options and a recommended approach balancing time, quality and cost across many initiatives.- Articulation and delivery of Offers, Products, Services and Resources (OPSR) in a manner aligned with driving increased reusability, consistency and simplicity.- Seconded to the Head of Product Architecture role for 6 weeks. This entailed oversight and accountability of the team, increased engagement at General Manager and Executive levels, workload allocation across the team, document approvals and approval authority from a Product Architecture perspective at governance forums.- Established processes and templates for the use of the Product Architecture team to drive increased consistency and reuse in order to more efficiently address our customer needs.- After several years of being part of the core team arranging Telecom’s annual Innovation unconference event, I took over organisation of the event. Key business outcomes of this event are igniting the passion of Telecom employees, connecting Telecom employees with others across the Telecom group, and identification of process / system improvements. Show less

*** Responsibilities ***- Leading technology solution design and domain development in the Online and Value Added Services domain.- Mentoring and supervision of a team of Solution Architects.- Escalation point for architecture issues.- Communication: Articulation of technology solution issues and trade-offs to impacted key stakeholders in a business-focussed language to enable effective decision making by business owners.- Efficient Project Delivery: Assisting projects in… Show more *** Responsibilities ***- Leading technology solution design and domain development in the Online and Value Added Services domain.- Mentoring and supervision of a team of Solution Architects.- Escalation point for architecture issues.- Communication: Articulation of technology solution issues and trade-offs to impacted key stakeholders in a business-focussed language to enable effective decision making by business owners.- Efficient Project Delivery: Assisting projects in navigating through approval processes, in particular through engagement with many of the key stakeholders early on in a project and taking them on the journey. *** Achievements ***- Delivery of a Siebel-based trouble ticketing solution with Online Track & Trace and a Notification Management capability. An ESB was used to decouple systems and provide reusable services.- Establishment of an architectural governance forum.- Drove formal RFI/RFP technology evaluation and selection processes for an Online Portal and a Product Order Management capability. In the case of the Online Portal I also conducted a detailed total cost of ownership assessment across the key options. For the Product Order Management capability, proof of concepts were conducted with multiple vendors against provided scenarios.- Active involvement in driving the use of social media as a tool for customer and internal communication. In addition to being a member of Telecom’s Online Response Team, I represented and spoke on behalf of Telecom at social media events (upon request by PR). I was also quoted in a Nielsen Norman report titled “Enterprise 2.0: Social Software on Intranets”. Show less

*** Responsibilities ***- Technical Authority across Online, Broadband and Telecom Directories.- Development and evangelism of Telecom’s Enterprise Architecture including definition of standards and roadmaps.- Technical leadership: Guiding the business towards future-oriented solutions, and working through tradeoffs where appropriate to deliver pragmatic outcomes considering total cost of ownership.*** Achievements ***- Standards and roadmap development for Presentation… Show more *** Responsibilities ***- Technical Authority across Online, Broadband and Telecom Directories.- Development and evangelism of Telecom’s Enterprise Architecture including definition of standards and roadmaps.- Technical leadership: Guiding the business towards future-oriented solutions, and working through tradeoffs where appropriate to deliver pragmatic outcomes considering total cost of ownership.*** Achievements ***- Standards and roadmap development for Presentation Services, Content Services, SDLC, Service Delivery Foundation (Applications), Service Delivery (Infrastructure) and Telecom Directories Ltd. These artefacts were used as part of governance control points to determine whether an initiative was compliant with Telecom’s Enterprise Architecture Framework and to grant approval to proceed or to deviate with an agreed rectification path.- Significant involvement in vendor selection & partnering initiatives; including Yahoo!Xtra, content management/portal, application server stack.- Presented at the Vignette Village conference in Sydney on “Telecom NZ - Content Services as an enabler for Network Convergence: an architectural perspective”. Show less

*** Responsibilities ***- Solution architecture for Xtra, Telecom Directories Ltd and Xtra Mobile Services.- Key focus areas: Consumer Mass Market, Online, Service Delivery, Telecom Directories, Broadband- Mentoring of peers in solution architecture best practice.- Obtaining buy-in to solutions from IS Operations and Product Management.*** Achievements ***- Contributing to Xtra becoming more systematic and process driven in successfully delivering projects.-… Show more *** Responsibilities ***- Solution architecture for Xtra, Telecom Directories Ltd and Xtra Mobile Services.- Key focus areas: Consumer Mass Market, Online, Service Delivery, Telecom Directories, Broadband- Mentoring of peers in solution architecture best practice.- Obtaining buy-in to solutions from IS Operations and Product Management.*** Achievements ***- Contributing to Xtra becoming more systematic and process driven in successfully delivering projects.- Content Management & Delivery Subject Matter Expert. Show less

Cap Gemini Ernst & Young was a strongly disciplined consultancy company that followed well-proven business process and software development methodologies. This work involved regular contact with clients, at technical, business and executive levels. Through this work I had involvement in all parts of the Software Development Life Cycle, right the way from Analysis and Design, through to Development, Testing, Deployment, Ongoing Support and Project Management. I also conducted regular reviews… Show more Cap Gemini Ernst & Young was a strongly disciplined consultancy company that followed well-proven business process and software development methodologies. This work involved regular contact with clients, at technical, business and executive levels. Through this work I had involvement in all parts of the Software Development Life Cycle, right the way from Analysis and Design, through to Development, Testing, Deployment, Ongoing Support and Project Management. I also conducted regular reviews with Project team members to measure against goals, reassess goals, and provide formal feedback on their performance. These roles were challenging and spanned across a number of technologies and industries. Show less