Giancarlos Pineda Email & Phone Number

Managua, MN, NI

- Conducted a comprehensive review of LookML models, optimizing data queries and improving efficiency across the organization.- Unified patient data from multiple sources through collaboration with cross-functional teams, enabling more accurate reporting and analysis.- Developed and maintained a data dictionary, ensuring consistency and accuracy in data.

Remote

- Gathered, analyzed, and transformed data on patients, providers, and operational trends to inform strategic decision-making.- Developed over 100 dashboards, reports, and visualizations using Looker, Metabase, and Looker Studio, supporting various business objectives.- Trained over 50 stakeholders on using BI tools to leverage data in day-to-day.

Remote

- Supervised and evaluated the performance of over 100 Care Coordinators, ensuring high standards of patient care and customer service.- Utilized BI tools to identify key initiatives that enhanced patient experience, maintaining a Net Promoter Score (NPS) of ~80.- Played a pivotal role in business growth strategies by providing data-driven recommendations.

- Spearheaded the submission of applications to state and federal agencies for mid-level practitioners, ensuring 100% compliance with regulatory deadlines and reducing onboarding times by 50%.- Streamlined the preparation and submission of key documents, including Articles of Incorporation, FEIN, and NPIapplications, achieving a 95% success rate on.

Managua, Nicaragua

- Led the expansion of global operations into two new markets, enhancing operational capacity across two established countries.- Developed company-wide metrics and implemented data tools to measure KPIs, driving data-centric decision-making.- Designed and standardized operational workflows and SOPs, enabling scalable growth and efficient processes..

- Successfully delivered hundreds of customer data projects, consistently meeting deadlines and exceeding client expectations.- Verified and organized large datasets, ensuring accuracy and completeness for client analysis.- Processed geographical data using GIS systems, contributing to the enhancement of Placer's geo-data accuracy and insights.- Reviewed.

Sebaco, Matagalpa, Nicaragua

• Provided comprehensive healthcare to patients of all ages
• Diagnosed and treated a wide range of medical conditions
• Performed routine check-ups and annual wellness exams
• Provided preventive care and health education to patients
• Worked with other healthcare professionals to provide coordinated care
• Affiliated with Cesar Amador Molina Regional Hospital for outpatient specialty care and referrals.

Managua, Nicaragua

• Ensured quality for English-Spanish interpretation in a team of 1000+ interpreters in 7 countries.
• Recommended, implemented and monitored preventative and corrective actions to ensure quality standards were achieved.
• Analyzed individual team members' data to pinpoint weaknesses, then scheduled one-on-one training sessions to address possible factors and improve performance.
• Reviewed and corrected interpretations performed by other interpreters.
• Ensured interpretations were accurate, culturally appropriate, and aligned with company style guidelines.
• Keep up to date with industry-specific terminology and developments.

Managua, Managua, Nicaragua

• Provided accurate and clear interpretation between English and Spanish in medical settings.
• Facilitated communication between patients, healthcare providers, and medical staff who do not speak the same language.
• Ensured that the meaning, tone, and context of the original message were preserved
• Kept patient information confidential and abided by HIPAA regulations.
• Maintained a professional demeanor and maintained cultural and linguistic sensitivity when interpreting.
• Keep accurate records of interpreting sessions and documented relevant information.

Managua, Nicaragua

Matagalpa, Nicaragua

- Provided comprehensive care in a public health center, diagnosing and treating a wide range of conditions while adhering to clinical protocols.- Mentored medical students in the internal medicine ward, ensuring they gained practical skills and knowledge to succeed in their medical training.- Collaborated with healthcare teams to implement public health.