Hello! ✨ I am passionate about administrative management and process optimization. With experience coordinating and managing cases remotely, I specialize in improving operational efficiency and client satisfaction.I have worked in sectors such as disability advocacy and bilingual education, optimizing workflows and facilitating communication.• Case Management (Clio Manage)• Process Optimization (SOPs, Loom)• Bilingual Communication (VoIP, Slack)• Productivity (Google Workspace, Notion)🎯 My achievements include effectively managing over 100 cases and implementing a recruitment process selecting 30% of the most qualified applicants.👉 I’m here to help you reach your goals!
Disability Advocacy Group, Llc
View- Website:
- disabilityadvocacygroup.com
- Employees:
- 2
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Case ManagerDisability Advocacy Group, LlcHonduras
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Case ManagerDisability Advocacy Group Nov 2022 - Present-Managing a caseload of 90 cases through constant communication with entities associated with the Social Security Administration, obtaining and providing crucial information, and following up at each stage.-Processing more than 40 documents per week (digital mail and faxes) with tools such as CocoFax and Earth Class Mail, maintaining high-quality service and efficiency in document management. -
Preschool TeacherAcademia Americana Feb 2022 - Nov 2022Honduras-Designed and implemented interactive and personalized English lesson plans for students, promoting a dynamic and participatory learning environment.-Collaborated with colleagues and parents to share educational resources and progress reports promoting efficient communication and effective collaboration.
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English/Spanish InterpreterInteractive Contact Center Aug 2021 - Aug 2022Honduras-Facilitated mutual understanding in medical, banking, and customer service fields through remote interpretation in about 10 conversations per day, improving customer satisfaction.-Provided accuracy in transmitting information in critical industries, by using note-taking and memorization techniques, increasing the effectiveness of each interaction by 95%. -
Student Affair CoordinatorLeadership Mission International May 2019 - Jun 2021-Empowered the leadership of 30 students over two years, through guidance on assessments, community projects, internships, and campus life activities -Optimized the student selection process through detailed document reviews and interviews
Gibelly Salgado Education Details
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Universidad Metropolitana De HondurasBusiness -
Leadership Mission InternationalBilingual Leadership And Community Development
Frequently Asked Questions about Gibelly Salgado
What company does Gibelly Salgado work for?
Gibelly Salgado works for Disability Advocacy Group, Llc
What is Gibelly Salgado's role at the current company?
Gibelly Salgado's current role is Case Manager.
What schools did Gibelly Salgado attend?
Gibelly Salgado attended Universidad Metropolitana De Honduras, Leadership Mission International.
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