- Ensuring internal and external user experience is constantly developed and is of market leading standard.- Ensuring that infrastructure and technical strategy are generating ROI, working efficiently, and are enabling us to deliver a market leading experience to all stakeholders. - Leading strategic change through digital transformation strategy- Developing and driving data, marketing, AI & automation strategy- Driving continuous improvement of business infrastructure and processes including automation.- Managing business risk and protection including legal, HR, ISO, GDPR, compliance- Management of operations team ensuring systems and processes save time, improve accuracy and data quality. - Training and implementation of changes and transformation into the day to day behaviours within the business from systems implementations to training programmes

I am responsible for leading Strategic Change and Business Improvement Projects at Cherry Professional and ensuring that our infrastructure and technical strategy are generating ROI, working efficiently, and are enabling us to deliver a market leading experience to all stakeholders. I am passionate about automation, process and data quality and strive to continuously improve how we are working and the results we are delivering through change and transformation projects. - Driving continuous improvement of Cherry Professional’s business infrastructure and processes including automation.- Developing technical strategy and ensuring Cherry’s infrastructure is aligned with continuous business growth and business goals. - Training and implementation of changes and transformation into the day to day behaviours within the business.- Ensuring internal and external user experience is constantly developed and is of market leading standard. - Ensuring back office systems and processes save time, improve accuracy and data quality. - Responsible for legal and compliance, ISO, & GDPR.

Contracting through my own LTD Company. Experienced Project Manager and Implementation Specialist in the recruitment and staffing industry. Skilled and experienced with CRM Implementation Projects and Process Improvement Projects and ensuring recruitment businesses are working efficiently in order to increase revenue. Demonstrable successful project delivery from requirements gathering to training and successful adoption.

Active member of the CMI East Midlands and Eastern Board.

Managed many projects including a CRM migration and Implementation project, process improvement projects, and customer service projects. All were delivered on time and resulted in efficiency increases, revenue increases, and cost savings across the business. I also had full responsibility for the operational running of the business, including: Legal, compliance and business protectionOnboarding, Training and Development - deliver onboarding programme that ensures employees have everything they need to succeed through structured and monitored activities in line with the Syntax values and brand. - written and continue to deliver training programme to the sales team to cover all aspects of the recruitment cycle Systems, Tools, and Best Practices - ensure teams are working in the most efficient, sales focused, but cost effective way. - management of IT strategy and telecoms, and all systems- supplier efficiencyMarketing- ensure values are represented internally and externally to attract the top talent out there- raise profile in appropriate markets- manage events and conferences through to successful completion- manage website design and content, social media, print, mailers- explore and identify new opportunities in a cost effective and ROI driven way- portraying the business in a unique, exciting and interesting way that makes Syntax stand out

Developing and managing team strategy, ensuring team targets are met, client and candidate satisfaction.

Permanent IT Recruitment in the East Midlands, wider Midlands, and South Yorkshire regions.

Permanent IT Recruitment in the East Midlands region

Managing the weekend sales team.Part time role whilst studying.