Giddel Embalo Email and Phone Number
Giddel Embalo work email
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Giddel Embalo personal email
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Accomplished IT leader with a decade of experience driving business success through technology. Proven ability to optimize IT operations, build high-performing teams, and align technology strategy with organizational objectives. Demonstrated expertise in managing complex IT environments, including cloud, infrastructure, security, and networking. Key strengths include:Technology Strategy and Innovation:• Develop and execute a comprehensive technology strategy aligned with business goals.• Identify emerging technologies and opportunities for innovation.Technical Leadership:• Oversee all technical aspects, including systems architecture, software development, network infrastructure, and data security.• Ensure efficient and effective project execution.Project Management:• Coordinate technical projects from inception to completion.• Manage project timelines, resources, and deliverables.Team Leadership and Management:• Lead and mentor the technical team, fostering a culture of innovation, continuous improvement, and collaboration.Budget and Resource Management:• Develop and maintain the IT budget.• Ensure the IT infrastructure meets evolving company needs.Collaboration and Communication:• Collaborate with cross-functional teams (e.g., sales, operations, Finance) to align technology initiatives.• Communicate technical concepts effectively to non-technical stakeholders.Strategic Planning and Execution:• Develop technical aspects of the company’s strategy to ensure alignment with business goals.• Discover and implement new technologies that yield competitive advantage.• Help departments use technology profitably.Quality Assurance and Data Protection:• Build quality assurance and data protection processes.• Supervise system infrastructure to ensure functionality and efficiency.Performance Monitoring and Improvement:• Monitor KPIs and IT budgets to assess technological performance.• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology.-Microsoft 365, AWS, Google Workspace, SharePoint, Teams, OneDrive-Fortinet, Cisco Firewalls, Kaspersky, Bitdefender, Escan-SQL Server RDBMS-Servers, Routers, Switches, Access Points-Jira, ServiceNow
Private Safaris (Ea) Ltd
View- Website:
- privatesafaris.co.ke
- Employees:
- 46
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It Manager East AfricaPrivate Safaris (Ea) LtdNairobi County, Kenya
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It Manager - East AfricaPrivate Safaris (Ea) Ltd Aug 2015 - PresentNairobi1. Actively lead the development and implementation of cutting-edge solutions, unlocking user potential through strategic planning, design thinking, and seamless execution.2. Optimize resource allocation by developing and overseeing the IT budget, ensuring all infrastructure expenditures stay within established fiscal parameters through ongoing financial analysis.3. Oversee the entire IT infrastructure vendor ecosystem (SLAs). Ensure the MSP deliver ITIL-standard, contract-compliant services through rigorous oversight, service review participation, and KPI monitoring.4. Ensure compliance with IT security policy standards, including encryption, secure disposal, build hardening, monitoring, patching and access controls.5. Ensure technology standards within the region are maintained to a high specification by standardizing ICT equipment, software and systems, and developing SOPs that ensure adherence to them.6. Proactively ensure business continuity by fostering a highly available and resilient IT infrastructure meeting performance expectations, while implementing strict controls, enacting well-defined contingencies, and establishing effective disaster recovery measures.7. Implement diverse ICT projects, driving on-time delivery and business value. Lead cross-functional teams to collaboratively create and execute rigorous user acceptance test plans, optimizing new application adoption.8. Bridge the gap between business needs and technology solutions by analysing current and future demands, crafting clear ICT requirements, and developing implementation plans.9. Proactively guide and expedite the acquisition of ICT resources for the East African region, collaborating with stakeholders to identify needs, evaluate vendors, negotiate contracts, and oversee timely delivery.10. Lead and coordinate security incident response, actively contributing to robust controls during major events.
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It ExecutiveGamewatchers Safaris & Porini Safari Camps Ltd Oct 2009 - Aug 2015Village Market - Gigiri1. Collaborate with stakeholders to optimize systems and guarantee service delivery from third-party providers as per Service Level Agreements.2. Managed Tourplan (ERP) and Nightsbridge (hotel management) systems on Windows servers 2008 R2, and Linux-based IP PABX, ensuring minimal downtime with updates, monitoring, and rogue data removal.3. Managed timely updates and renewals for Nairobi Tented Camp (nairobitentedcamp.com) and Gamewatchers & Porini Safari Camps (porini.com) websites.4. Managed and reported on Microsoft SQL Server 2005 databases, including the backend for Pastel accounting software, using SQL scripts.5. Managed network infrastructure (servers, switches, routers, printers, LAN) for seamless availability on wired and wireless connections.6. Safeguarded data through regular integrity checks of automated backups, monitored backup processes, and performed recoveries as needed.7. Managed a comprehensive inventory of IT assets (hardware and software), ensuring license compliance across the organization.8. Proactively planned and managed preventive maintenance routines, guaranteeing adherence to established standards.9. Diagnose and troubleshoot recurring OS issues by analysing logs, dumps, and user feedback.10. Assessed user training gaps and championed effective learning solutions.11. Actively contributed to evaluating, testing, and implementing new IT infrastructure, procedures, and services
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Enterprise And Technical Support EngineerTechnology Today Ltd. Jun 2008 - Oct 2009Kenya Airports Authority - Wilson Airport1. Technical Support: Provided first-line user support, troubleshooting technical issues, and training users on various software and hardware. 2. Network Management: Administered the network infrastructure, ensuring smooth operation and resolving connectivity problems. 3. Server Maintenance: Upgraded and maintained servers, guaranteeing optimal performance and data security. 4. Active Directory Specialist: Managed user accounts and access permissions within the Active Directory environment. 5. Data Backup: Regularly backed up crucial user data (.pst files) to prevent information loss. 6. Network Monitoring: Proactively monitored all network nodes for issues and performance bottlenecks. 7. Cisco Expert: Configured and maintained Cisco switches and routers for efficient network communication.8. Inventory Management: Maintained an accurate and up-to-date inventory of all ICT equipment and antivirus software for all users at Wilson Airport. -
InternshipKenya Airports Authority Jan 2008 - May 2008Headquarters1. First-line user support and training2. Updating inventory of ICT equipment3. Central management of antivirus updates and licensing4. Hardware preventive maintenance engineer -
It Support AssistantNational Cereals And Produce Board Feb 2006 - Jul 2006Nairobi Industral Area1. Facilitated collaborative work environments by configuring network settings for efficient resource sharing. Ensured data security through regular backups. 2. Developed and maintained ERP functionalities using C++ programming skills. 3. Proactively identified and resolved software glitches, implementing timely upgrades. 4. Maintained network stability and performance through comprehensive administration tasks. 5. Performed regular monitoring and evaluation to optimize IT infrastructure and processes.
Giddel Embalo Skills
Giddel Embalo Education Details
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Information Technology Management -
Computer PrideCisco Certified Network Associate (Ccna) -
Second Class Upper Division
Frequently Asked Questions about Giddel Embalo
What company does Giddel Embalo work for?
Giddel Embalo works for Private Safaris (Ea) Ltd
What is Giddel Embalo's role at the current company?
Giddel Embalo's current role is IT Manager East Africa.
What is Giddel Embalo's email address?
Giddel Embalo's email address is br****@****hoo.com
What schools did Giddel Embalo attend?
Giddel Embalo attended University Of Nairobi, Computer Pride, Jomo Kenyatta University Of Agriculture And Technology.
What are some of Giddel Embalo's interests?
Giddel Embalo has interest in I Like Going For Road Trips, Social Services, Children, Environment, Playing Football And Rugby, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Health.
What skills is Giddel Embalo known for?
Giddel Embalo has skills like Troubleshooting, Network Administration, Operating Systems, System Administration, Networking, Servers, Windows Server, Software Installation, Ip, Telecommunications, Information Technology, Software Documentation.
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