General Manager
Current- Overseeing daily operations at several regional branches, supervising and mentoring personnel
- Customer service, sales and liaison, building strong working relationships with key stakeholders and ensuring a high level of customer satisfaction
- Resolving complaints and enquiries remotely
- Providing a high standard of Windows desktop support and maintenance, and Windows Server and Hosted Exchange support
- Analysing client business needs and recommending improvements
- Establishing, implementing and overseeing effective systems, processes and controls