Gideon Chan Email & Phone Number

Irvine, California, United States

Hong Kong Sar

• Established the IT infrastructure of the company;• Hired, supervised and trained engineers;• Oversaw the management of all company information technology, including hardware standards,software, and computer systems used;• Managed the support, maintenance, and upgrading of existing applications to ensure the applicationsare providing optimal performance and support streamlined business operations;• Trained employees on how to use the computer systems;

Alameda, California, United States

• Allocated and managed a remote technical team of 12 Software Engineers in US and Canada;• Worked on embedded Linux and real-time operating system VxWorks, Board Support Packages (BSPs) and device drivers;• Established third tier support process, decreasing response/resolution time giving team members responsibility and accountability;• Coordinated with engineers in EMEA and APAC;• Worked with senior management on budgeting and resource allocation;• Worked with each subordinate to create individual career plans

Alameda, California, United States

• Troubleshot and debug embedded applications• Provided mentoring and support to junior engineers• Specialized in Operating Systems and was the go-to person in the team for related issues• Created content in a knowledge database

Alameda, California, United States

• Troubleshot and debug embedded applications• Created content in a knowledge database