Workshop Manager
CurrentEnsuring all training workshops are running smoothly as per schedules assigned Assigning instructors to workshops from the pool Managing schedule including setting a calendar of holidays (festivals etc.) Plan the monthly course offering schedule with the Workshop CoordinatorDirectly manage all Workshop Instructors who teach the curriculumHire and train new instructors and ensure consistency across the curriculum deliveryAssist with the General Workshop Training Course… Show more Ensuring all training workshops are running smoothly as per schedules assigned Assigning instructors to workshops from the pool Managing schedule including setting a calendar of holidays (festivals etc.) Plan the monthly course offering schedule with the Workshop CoordinatorDirectly manage all Workshop Instructors who teach the curriculumHire and train new instructors and ensure consistency across the curriculum deliveryAssist with the General Workshop Training Course, approve student quizzes, and introduce new users to the spaceAssist with the Shoparone 101 Training course, conducting the workshop walk-through for each session and update the curriculum as neededPlan and execute larger shop oriented projects to improve shop usability, including custom fabrication projects, spec’ing new equipmentTrend equipment failures and determine ways to improve overall operationsCoordinate projects across multiple functional areasHandling instructor related issues including feedback management Monitor session attendance Monitor weekly progress of learners on LMSLearner engagementWeekly check-ins & nudges to ensure progress Record queries & escalations raised by learners on Customer Experience Management framework & resolve them within defined SLAGuiding students to ensure task completion on LMSTimely reminders & proactive communication with learners facilitate program managementPeriodic reports & analysis to management. Show less