● Cultivated independence through planned but flexible program activities.● Mediated conflict to provide safe and secure environment through policy enforcement.● Assisted students in handling tough situations to resolve problems.

● Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.● Kept accurate records by documenting progress and adhering to prescribed behavior plan.● Supported client using principles of applied behavior analysis.

● Established strong vendor relationships to maintain and support business.● Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.● Answered customer questions regarding store merchandise, department information and pricing.

● Used Microsoft Excel for managing spreadsheets with customer data to organize, update, and collect data and organize by company.● Anticipated changes while making decisions to facilitate prioritization of current projects improving customer satisfaction.● Checked customer data for integrity in database using MySQL.