Gift Dennis work email
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Gift Dennis personal email
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Gift Dennis is a hardworking self-motivated customer service Personnel with an extremely high level of Communication skill, focusing on both Digital Marketing and Social Media management with exceptional attention to Details and excellent Organisational skills.-Energetic self-starter, Empathy, problem-solving, conflict resolution and teamwork with experience in administrative assistant, micro-soft office package an CRM in providing exceptional service to clientsHaving worked as a VAS Sales & Marketing for 10 years and a Lead Customer Service Officer for 3 years, I have gained a whole lot of technical and soft skills experience lI have develop an amazing growth mindset as well as GRIT skills and these are my achievements so far;1. Awarded the 2021 Best Customer Service Manager of the Year.2. Implemented customer royalty strategy that brings about 90% customer satisfaction for over 2 years.And am ready to achieving more and unlocking connections and opportunities as i look forward to your call/email.
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Senior Credit OfficerSeedvest Nigeria Sep 2020 - Feb 2023NigeriaEssential Duties and Responsibilities:1. Controlling debtors by collecting payments from delinquent accounts or negotiating with creditors for lower rates2. Providing financial advice to small businesses on topics such as capitalization, debt management, and cash flow analysis3. Reviewing financial records such as bank statements, tax returns, and credit applications to verify accuracy and ensure compliance with laws and regulations4. Monitoring financial markets to identify emerging risks and opportunities for their organization5. Evaluating customer creditworthiness based on financial history, current status of debts, and financial assets6. Reviewing loan applications and determining whether to approve or deny loans based on criteria such as income levels, credit histories, and collateral offered7. Scheduling payments, collecting payments, and monitoring delinquencies on accounts receivable in order to collect outstanding balances from customers8. Determining an appropriate interest rate for loans based on the risk involved for the lender and the potential return on investment for the borrower9. Preparing reports regarding delinquencies, collections, or other activities that are required by federal or state laws
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Vas Sales & Marketing ManagerGts-Infotel Nigeria Ltd Aug 2010 - Oct 2020Marina LagosEssential Duties and Responsibility1. Identify growth prospects and specific opportunities in the sector;2. Develop and deliver the strategy and roadmap for the Enterprise VAS and partnerships portfolio;3. Create and manage winning partnerships with key stakeholders including Technology and service vendors, commercial partners and internal support teams to create and deliver end-to-end innovation value chains for enterprise customers;4. Stays updated on relevant industry, technology and market trends and combine this with a needs analysis at prospective customers and market segments to identify winning propositions that deliver to the business unit objectives of revenue, retention and innovation 5. Formulate, direct and coordinate products marketing activities and policies to promote products and services, working with advertising and promotion managers;6, Identify, develop, and evaluate Go to market strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors;7. Implement market definition and discovery studies and analysis of the findings;8. Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections;9. Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities;10. Develop pricing strategies, balancing firm objectives and customer satisfaction;11. Ensure transfer and sustenance of products knowledge among the Enterprise and Customer support teams including account managers, client service managers, deployment and support teams before launch and thereafter during the product life-cycle;12. Perform needs analysis at prospective customers and market segments to identify winning propositions for a products portfolio that delivers to the business unit objectives of revenue, retention and innovation CDIs -
Customer Care OfficerEco Bank Plc (Http://Ecobank.Com) (Formal Oceanic Bank International Plc) Apr 2008 - Jul 2010Apapa Lagos.Essential Duties and Responsibilities:1. Maintaining good relationships with the customers through regular Phone contact, E-mails and personal contacts.2. Providing accurate feedback on the customer’s request to my branch Manager.3. Resolving customer complaints with regards to their accounts. 4. Constantly monitoring customer preferences to determine focus of future sales efforts.5. In-charge of the request for ATM Cards (Verve, V-pay and Master Cards) from our branch customers.6. In-charge of sending SMS messages to our branch customers to pick up their cards and cheque books when ready.7. In-Charge of retracted cards management in my branch i.e, keeping records of every retracted cards received each day and re-issuing them to the bank customers who owns them once them comes for collection.8. Understanding the applicable technology solution set in order to help lead a successful implementation by my bank.9. Helping in developing implementation standards and ensuring that they are being followed by the customers
Gift Dennis Education Details
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Business Administration And Management, General
Frequently Asked Questions about Gift Dennis
What is Gift Dennis's role at the current company?
Gift Dennis's current role is VAS Sales & Marketing Manager And Customer Relationship Manager.
What is Gift Dennis's email address?
Gift Dennis's email address is g.****@****tel.com
What schools did Gift Dennis attend?
Gift Dennis attended Olabisi Onabanjo University.
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Gift Dennis
Electrical Commissioning And Operations Maintenance Technician @ Dangote Petroleum Refinery And Petrochemical/Applied Engineering Technology Initiative Limited (Aeti)Port Harcourt -
Gift Dennis
Ikeja -
Gift Dennis
Cross River State, Nigeria -
Gift Dennis
|Social Media Manager| Content Writer|Growth Strategist| Seo Specialist|Business Developer@Cryptosmart||Club Director@Transcend Africa Initiative.Port Harcourt
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