Gift Moropane Email & Phone Number

Pretoria, Gp, Za

Pretoria, Gauteng, South Africa

Pretoria, Gauteng, South Africa

Roles & Responsibilities:• Build and improve on current LMS.• Assist with migration from old LMS to new institute management system (IMS).• Configure and maintain cloud environments including IMS.• Provide technical support to staff and students via phone, email and chat.• Troubleshoot technical issues related to cloud solutions, software and hardware.• Collaborate with product suppliers to resolve complex technical problems.• Communicate effectively with staff and students to understand their requirements and provide solutions.• Keep up-to-date with the latest cloud technology trends and best practices.• Assist with the visual design and presentations of online solutions.• Maintain computer, laptop, printer, screens and any other electronic equipment used within the office or training sites.• Assist with setting up online courses and managing of the access.

Burgersfort Limpopo South Africa

° Updating of orders and procurement of return and damaged goods.° Assisting with and facilitating the running of the department in the absence of my superior.

Polokwane, Limpopo, South Africa

Duties & Responsibilities • Configure personal computers and peripherals to the Local Area Network and load software programs. • Provide technical support to computer users to ensure continuous operation of computer systems hardware and software. • Assist in all aspects of hardware procurement and record keeping.• Research and give inputs to supervisor regarding planned upgrades of existing hardware and new software and services.• Keep and maintain records and statistics regarding hardware and support information, network infrastructure, user location hardware, software and media. • Register and keep records of all problem analysis and rectification transactions • Timeous rectification of faults by liaison with users, colleagues and external service providers.• Plan and implement new installations• Problem management• Configuration management• Operate helpdesk and ensure maximum productivity by speedy, accurate and early response to user problems. • Provide feedback to colleagues and users on a regular basis with regard to technical problem solving, customer needs, environmental problems and resources.• Assist with the compilation of software and hardware specifications where required.

Bachelor'S Degree, Information Technology In Business Systems, Completed

This qualification focuses on information technology management and specialises in Business Analysis, with year modules such as Business.

Higher Certificate, Lnformation Technology In Support Services, Completed

This certificate equipped me with skills to provide technical assistance and computer related support in the business environment. This.