FWD Group is a life insurance business with more than 10 million customers across 10 markets in Asia.- Acted as a Project Manager to manage a project across 3 business units and launched in different regions- Managed the project approach and built stakeholder buy in around the project plan, commitments and changes- Led technical discussions with the development teams on system architecture, application development and infrastructure setup- Prepared regular updates of project… Show more FWD Group is a life insurance business with more than 10 million customers across 10 markets in Asia.- Acted as a Project Manager to manage a project across 3 business units and launched in different regions- Managed the project approach and built stakeholder buy in around the project plan, commitments and changes- Led technical discussions with the development teams on system architecture, application development and infrastructure setup- Prepared regular updates of project status to the global program management, internal stakeholders, and steering committees- Acted as a Scrum Master to drive the agile ceremonies- Led backlog refinement, sprint planning, sprint review and retrospectiveProjects:- Mind Strength Platform (Launched in Hong Kong, Thailand and Malaysia), Cloud Network upgrade Show less

Hang Seng Bank is member of the HSBC Group and one of Hong Kong's largest listed companies.- Acted as a Product Owner to gather user requirements from the frontline users and translate them into system requirements- Collaborated with project team and reviewed their outputs to ensure effective execution of the project scope- Solicited advice from relevant risk stewards and conducted risk assessment to ensure new initiatives comply with regulatory requirement and bank… Show more Hang Seng Bank is member of the HSBC Group and one of Hong Kong's largest listed companies.- Acted as a Product Owner to gather user requirements from the frontline users and translate them into system requirements- Collaborated with project team and reviewed their outputs to ensure effective execution of the project scope- Solicited advice from relevant risk stewards and conducted risk assessment to ensure new initiatives comply with regulatory requirement and bank policies- Arranged POC with the vendors and reviewed RFP from vendor - Monitored and managed vendor's development progress and results- Took a leading role in project planning, implementation and user acceptance testingProject: CRM Platform by using Microsoft Dynamics 365 Show less

- Managed the projects of FX related systems transformation and digitalization supporting (over USD 1M budget)- Provided project management, workflow design, test management and consultancy services to the Retail banking business to drive improvement in systems and products- Worked closely with parties including Retail Banking business users, operations, IT and relevant parties to ensure effective project implementationProject: FX Order Watch, FX System Migration, E-Ticketing… Show more - Managed the projects of FX related systems transformation and digitalization supporting (over USD 1M budget)- Provided project management, workflow design, test management and consultancy services to the Retail banking business to drive improvement in systems and products- Worked closely with parties including Retail Banking business users, operations, IT and relevant parties to ensure effective project implementationProject: FX Order Watch, FX System Migration, E-Ticketing, E-Appointment Show less

BOC Credit Card (International) Limited (BOCCC) is a wholly-owned subsidiary of BOCHK, which is one of the largest listed companies and commercial banking groups in Hong Kong.- Conducted user interviews and system analysis for the worldwide credit card system- Translated conceptual user requirements into system requirements- Worked closely with development team for project delivery and SIT- Established practices and procedures for continuous improvement of requirements… Show more BOC Credit Card (International) Limited (BOCCC) is a wholly-owned subsidiary of BOCHK, which is one of the largest listed companies and commercial banking groups in Hong Kong.- Conducted user interviews and system analysis for the worldwide credit card system- Translated conceptual user requirements into system requirements- Worked closely with development team for project delivery and SIT- Established practices and procedures for continuous improvement of requirements processProject: All-in-one point-of-sale terminal which can accept Credit Card and QR code scanning Show less

- Assisted to set up and maintain testing and production environments- Developed and maintained configuration management solutions- Communicated with project manager on projects’ details and schedule