Gigi Gaea Email & Phone Number

Lahaina, Hawaii, United States

Hawaii, United States

The impact of disasters—natural or otherwise—can leave even the most robust entities vulnerable, causing uncertainty over their future. This constant threat magnifies stress, strains resources, and hampers growth, making resilience more crucial than ever.At Tidal Basin Group, we tackle these challenges head-on. As architects of resilience, we transform vulnerability into strength through innovative thinking and integrated solutions in program management, technology and emergency consulting. We listen, consider diverse perspectives, and equip you with the tools to redefine resilience. Our mission is to empower organizations and communities to rebound from challenges, and create a future where resilience is the backbone of every strategy—helping everyone to Be stronger than before

Hawaiian Islands

History. Culture. Food. Fun. Hawaii Tasting Tours is proud to offer it all!During our guided walking tours, guests enjoy a multi-course meal, each at a different restaurant which highlights local Hawaiian cuisine while learning about the rich culture and history of Hawaii.The GastroPreneur: a unique term created specifically to describe an enterprising individual who builds initiative through the practice and study of food and culture.The role of the GastroPreneur includes but is not limited to: Administrative Support including; answering phones; filing paperwork; buying office supplies; handling shipping; answering customer requests; other duties as requested; maintaining all office software and hardware equipment.Advertising/Marketing Manager: Researching similar businesses to determine your competitive advantages; writing ads; joining business groups; networking with anyone and everyone who could be a possible customer.Bookkeeper/Accountant: Drafting and making changes to your business plan depending on your financial goals; planning for expected and unexpected costs, forecasting; maintaining all records, managing accounts; preparing tax forms; understanding financial statements.Business Planner: Understanding the laws related to your business; complying with federal and state laws for employees; knowing the penalties for violations; being responsible for managing all the people in your business; taking care of time off, sick days, insurance forms, complaints, taxes, and more.Manager/Human Resources: managing small team of tour guides including recruiting, training and hiring.

The Executive Assistant/Operations Manager supports and assists the General Manager in daily administrative and operational duties. Responsible for interacting with guests, clients, and associates to ensure excellent guest service and to communicate the goals of the Resort and the brand. The role requires an individual to be highly organized, personable and enthusiastic that keeps confidentiality as the highest priority. Other responsibilities include handling calls, guest and associate requests, maintaining various tracking and filing systems, acting as a liaison between departments, generating reports and creating presentations. This position is critical to the successful operation of the department and hotel and is a key contributor to creating a professional branded environment and a highly effective service culture which transforms the guest experience

The Brand Culture Consultant serves primarily to provide personalized branded service culture consulting expertise and facilitation of Brand Service Culture workshops within their assigned hotel portfolio to achieve optimal brand performance and drive guest loyalty. This role functions as primary point of contact for Franchisees, Principal Correspondents, and General Managers in assigned hotels to answer service delivery and brand culture.

Hotel liaison between Meeting Professionals, Catering Customers and all operating departments to ensure the highest standard of organization, and guest service throughout all convention and banquet meeting areas in the Lower Mainland’s largest hotel Convention space.

Developed, implemented and maintained quality brand standards for the outlet(s), including supervision and direction of 80+ service staff. Responsibilities included, organizing and conducting pre-shift and departmental meetings, scheduling and directing staff in their work assignments, creating forecast and revenue reports, maintaining profitability of the outlet to support overall hotel operation, and ensuring excellent customer service. Responsible for hiring, training and directing outlet associates, assisting with opening new outlets and restructuring old specialty programs.

A+ Inet+ Computer Certification

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking.

Hvac Technician (Hac, Hacr, Hvac, Hvacr)

HVAC technicians are skilled professionals who install, repair and maintain heating, ventilation, air conditioning, and refrigeration.

Hvac Technician (Hac, Hacr, Hvac, Hvacr)

HVAC technicians are skilled professionals who install, repair and maintain heating, ventilation, air conditioning, and refrigeration.

Certificate, Business Administration

Curriculum: Certificate in Adult Learning that specializes in Workplace Learning and gives the student a solid foundation in both adult.

Marketing Management, Event Planning

Curriculum included the fundamental components of planning and executing hotel, corporate/leisure events, including planning, marketing.

Hospitality Management, School Of Business Diploma

This program provided balanced training, combining theory and practical experience in the specific skills involved in people management.

B.A, Major Theatre, Minor English

Studied Theatre and English: including reading, writing and analyzing plays and various contemporary/classical literature, attending.