Expertise. Transparency. Trust.Locally, Regionally, Nationally, & Internationally We are a Charter Broker specialized in on-demand private jet charter services. With over 20 years in the business, you can depend on Gigi Jets for a smooth, professional and efficient process, start to finish.

Services Available, Nationally Scalable Services & Support for Growing Companies• Personalized Consulting & Analysis• Customized Business Services• Mission-Critical SupportServices are available remotely. However, traveling for meetings, training, short-term contract are available.

•Professional Development•Developing my communication and leadership skills. •Getting more educated in public speaking, listening skills, meeting protocol, the use of technology in presentations, and effective communication in conferences and meetings.

Volunteer TimeCurrently: •Extraordinary Minister of Holy Communion & VA Catholic MinistryPreviously: •Recorded minutes and votes of Pastoral Council meetings.•Ensured compliance of filing & posting of Pastoral Council meeting minutes.•Served as an advisory body to the Rector.•Collaborated and provided feedback as a group.•Be a voice for the members of the church to the Rector. •Served as a volunteer to reactivate and co-lead women’s ministry. Ensured 4,500+ parish members had access to community, hospitality, and service options.•Implemented and delegated specific duties and roles for steering committee.•Created and organized ministry files. Implemented cloud-based storage system to allow files to be shared and accessed. •Implemented and managed the ministry’s communication channels, including ministry email, webpage, marketing, and social media.•Assisted in coordination of various events with attendance of 20 to 300+ members and guests.•Welcoming Ambassador•Wedding Sacristans

Volunteer Time• Perform the duties of the President in his/her absence and other duties as assigned by the President.• Spearhead city issued neighborhood investment grants. Example, two sheltered bus stops valued $70,000 with installation in year 2020.• Collaborate and contribute with board meetings and association’s vision and mission.• Help manage marketing and online content.Previously• Record minutes and votes of meetings• Ensure compliance of filing & posting of meeting minutes

•Professional Development•Created and implemented a PR social media campaign. This campaign engages member's contribution to club's social media communication and help promote the club to new members.•Create and distribute quarterly newsletters•Maintain and promote club's website and social media•Collaborate and contribute with officers' meetings and discussions.

In her first 90 days at Jackson Jet Center, Gigi transformed workflow from personality-based methods to a systematic, team-based approach that standardized communication between departments, lines of responsibility, staff and charter scheduling, quoting practices, client relationships, and client servicing. During this period and moving forward, Gigi:•Ensured charter staff worked according to primary, secondary, and tertiary responsibilities to increase accountability and reduce workflow bottlenecks.•Oversaw a three-person team for charter invoicing, scheduling, marketing, and client relations with monthly average revenues $350,000.•Grew the charter flight market to include both weekend/leisure travelers and business clientele.•Provided client quotes, client itineraries, and pilot trip sheets for aircraft charter flight market with 150 monthly average flight hours.•Designed and executed standardized quoting rules for all staff to reduce errors and profit loss.•Implemented, provided initial company setup, learned, and taught coworkers new scheduling and quoting software SchedAero for Charter Department. •Increased adoption of TotalFBO aviation and business-management software to improve efficiency and workflow.•Market Jackson Jet Center to brokers. Improved the company’s presence in online directories, Facebook, and Twitter. Efforts resulted in 40% increase in Facebook reach within six months.

•Identified unauthorized uses of copyrighted images, look-alike product sales, and fraudulent web content relating to clients’ brands, trademarks, and logos.•Significantly reduced online copyright and trademark infringement for client companies by ensuring the removal of unauthorized content.•Used MarkMonitor’s proprietary software to differentiate between benign and suspicious online content and transactions.•Coordinated response to brand infringement with all team members to ensure that appropriate action was taken for each infraction.•Successfully allocated time and resources to increase the value of brand protection analysis for each client.•Monitored domains with fraudulent content after client response; escalated response as necessary to protect client brands.

Idaho Business Aviation Association Organize advocacy efforts for aviation interests throughout Idaho.•Volunteered Time•Created tracking system for event budgets and expenses, attendance, and sponsorships.•Improved system used for event planning to include prompts and record-keeping for each needed task.•Create and manage quarterly networking events and vendor presentations for 199 members.•Oversee donation and distribution of scholarship funds to Idaho aviation students.

•Performed cost/benefit analyses to reach financial goals for charter flight schedules by weighing billable hours of each projected flight against staff costs, maintenance schedules, airport fees, and wear on aircraft.•Transitioned company from serving a single broker to selecting preferred flights from a full roster of 100+ brokers/operators. •Increased profitability by selectively creating longer flight plans, which reduces airport fees, wear and tear on landing gear, and engine start-up costs.•Developed and maintained effective long-term business relationships with brokers, operators, and clients.•Brokered and scheduled all private air charter flights for Lear 60, including domestic and international travel.•Created detailed spreadsheet analysis to distribute reports to Managers and Directors. •Decreased office expenses of four-person staff by $200+ each month without loss of productivity. Negotiated improved contracts with water and telephone service.•Researched IT service providers; selected new provider and negotiated contract to save 66% over previous contract while improving IT services.•Created effective system for booking multiple one-way flights to decrease cost to clients while raising revenues; current monthly revenues are approximately $80,000.

•Started and managed accounts receivable and payable for newly established maintenance division.•Created effective inventory system to track sales of aircraft parts and supplies.•Improved tracking and reporting of monthly flight hours, reducing staff time investment and error potential.•Balanced company ledgers against bank statements; researched and resolved discrepancies.•Partnered with internal team to organize effective use of staff and equipment for highest profitability.•Create and maintain effective long-term business relationships with clients, operators, and brokers. •Scheduled complex private air charter of various aircraft sizes for domestic and international travel.•Sought and secured round-trip clients to avoid flying empty to base.

•Managed accounts receivable and accounts payable of $1.5 million per year.•Realized 50% cost savings for company uniforms with an innovative expense reduction program.•Invoiced charter flights; created custom month-over-month and year-over-year financial reports and charts.•Directed HR functions for staff of 25, including drug testing, benefits packages, and medical insurance.•Supervised 19 employees; trained newly hired office staff; created and maintained pilot training records.•Circulate inventory; researching, buying, and pricing inventory to sell; tracking sales and employees' commission for pilot shop.•Create and maintain effective long-term business relationships with clients, operators, and brokers. •Scheduled 38 private charters per month for domestic and international travel.

•Improved scheduling procedure efficiency by 75%; coordinated flight and training budget of $464,700/year.•Re-negotiated credit card processing contract, reducing fees by 30%; improved privacy compliance.•Started company website that generated 3,500+ hits/year, creating 75 additional student queries annually.•Coordinated annually Oakland County Air Show air rides worth $4,000 with county staff, vendors, pilots, and crews.

Balance cash drawers and collect payments.Promote daily specials through suggestive selling techniques.Handle multiple customers in a fast-paced atmosphere and provided a high degree of customer service.

From October 1997 through May 2000- Sales Reservations Agent, Salt Lake City, UtahFrom May 2000 through August 2003- Airport Sales Agent / Airline Ticketing, Las Vegas, Nevada