Gigi Pham Email & Phone Number

Lawrenceville, Georgia, United States

Monitors and enhances margin trends by providing actionable information at a customer and material level across all functional areas of the business.Implements market analytics that will foster sales and margin growth opportunities.Work closely with sales in each area of the business to build and maintain price levels, rent matrices, fee tables, and exemption lists.Responsible for the updating and ongoing maintenance and accuracy of all SAP price lists, working to align lists and customer placement in lists with regional profitability goals.Prepares sales and customer price increase support materials.Maintains and adjusts retail pricing in alignment with regional, divisional, and national strategies.Generates and analyzes price performance reports. Presents key findings to internal stakeholders and facilitate the development of new strategies and tactics to improve performance.Collaborates with operations and functional business process teams to understand and define real cost-to- serve, and incorporate costs into pricing decision processes.Applies pricing rules, policies and decisions, and provides detailed explanations supporting decisions. Researches pricing discrepancies and proposes solutions to fairly resolve pricing disputes.Provides analysis pricing relative to competition and recommends appropriate actions to the business.Performs and communicates IRR calculations for the field. Creates, modifies, enhances internal websites and tools.

United States

Lawrenceville, Georgia, United States

Process all internal and external requests for new accounts or changes to existing accounts in accordance with divisional policies.Manage requests for the first fill to our customers by proper setup and communication to the Logistic and distribution teams to ensure flawless on-boarding of new accounts.Provide support to customers who utilize our 800 phone line and group email box. These requests and inquiries require the individual to have a thorough understanding of the entire Airgas organization.Assist field personnel with issues related to validation and data issues in SAP and ALTO.Process requests for PO or pricing updates on new and existing accounts.Provide proof of delivery documents and manage the imaging system for these documents.Utilize multiple tools to analyze data to ensure the accuracy and quality of customer master data.

Tucker, Georgia, United States

Atlanta

Responsible for quick registration processes of ordering and receiving test collected Using patient identifiers of name, date of birth and source of specimens to label specimens and distribute to correct department for testing.Met standards for production and accuracy; completed all documentation.

Houston, Texas Area

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Check to ensure that appropriate changes were made to resolve customers’ problems.• Determine charges for services requested, collect deposits or payments, or arrange for billing.• Review insurance policy terms to determine whether a particular loss is covered by insurance.• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.• Refer unresolved customer grievances to designated departments for further investigation.• Solicit sales of new or additional services or products.

Houston, Texas

Edited paper works, memorandum, excel sheet. Set up and install software, devices.Solved hardware, software and network issues. Assisted to organize meditation classes and important events.Received emails, phone calls and support social activities. Managed social media

Houston, Texas Area

• Administrator of in store and online karaoke equipment and CD+G, DVD, karaoke machines inventory. • Created monthly promotion and newsletters for e-mail marketing. • Developed and contributed to project plans for company's anniversary events, Black Friday sale events, and monthly deals.• Worked as web designer, blogger, document editor.• Kept track the orders and rental agreements. • Admin of Facebook, Instagram, and Twitter pages.

Houston, Texas Area

• Handling cash and credit transactions• Scanning and label goods• Check and restock the inventory• Issuing receipt, refunds, exchange goods• Taking order through phone, and face to face communication• Explaining and support products’ information.• Promoting new release and on sale products to customers

Master Of Technology - Mtech, Management Information Systems, Business Intelligence, 4.0

Assess business adaptations of information and technology to enhance the strategic competitive advantage of an organization Identify.

Bachelor'S Degree, Computer And Information Sciences, General, 3.5

Activities and Societies: Honor Society Organization

Associate Of Science - As, Chemistry