Gigi Robles Email and Phone Number
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Gigi Robles personal email
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Gigi Robles is a Manager, Business Systems Analyst for Utilities, Oracle Utilities Certified CCS Implementation Professional at Meridian Integration, LLC. She possess expertise in business process, visio, business analysis, process improvement, analysis and 44 more skills. Colleagues describe her as "I had the pleasure of working with Gigi on a large-scale CIS upgrade several years ago. Gigi was responsible for ensuring task requirements were accomplished within the constraints of schedules and budget. The project earned a national award for Best CIS Implementation that year. Gigi demonstrated concern for all aspects of the project, no matter how small. Gigi's strengths are her acute attention to detail, analytical thinking, active listening, adaptability, and results orientation. She approaches problem solving with tenacity and grit. Gigi and the team developed strong working relationships that remain today.", "Gigi is dedicated, highly motivated, articulate, and passionate about her work. She is detailed oriented and holds herself to the highest quality standards. She will give you 200% percent on everything she does. Gigi is solution oriented. Her problem solving and documentation skills made her a great asset on our CIS (CC&B) implementation. She is able to effectively manage multiple tasks and priorities. If I were selecting another project team for any software implementation, she would be one of the first individuals I would seek out. Gigi has very effective oral and written communication skills which are crucial on a project like this.", and "Gigi handled my credit and collection issues masterfully during our CIS upgrade. Her ability to define and develop business requirements as well as test, document, and communicate is excellent. I recommend Gigi to any company who's looking for a reliable and trustworthy employee who will get the job done."
Meridian Integration, Llc
View- Website:
- meridian-integration.com
- Employees:
- 21
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Meridian Integration, LlcSun River, Mt, Us -
Manager, Business Systems AnalystMeridian Integration, Llc Feb 2023 - PresentJacksonville, Fl, Us*Oracle CCS/C2M Certified Implementor- Oracle Customer Cloud Services Support/Managed Services, Releases, and Enhancements 22B MP8.16.1, 22C MP6.11.0, 23A MP6.3.0, 23B -
Senior Functional ArchitectMeridian Integration, Llc Jun 2020 - PresentJacksonville, Fl, Us- Oracle Customer Cloud Implementation (CCS/C2M) Implementation Project 22A -
Senior Functional Consultant - IndependentMeridian Integration, Llc Dec 2016 - Jun 2020Jacksonville, Fl, Us- CIS Managed Services Support for multiple Utility Clients (Electric, Water, Wastewater, & Gas)- Provide utility industry and CC&B best practice solution leadership- Functional Lead efforts defining and contributing to the requirements gathering, solutioning, design, configuration, testing, documentation, and release management of the following projects: — Collection, Severance, & Write-Off Processing — External Collection Agency Integration — CC&B and Mobile Field Management Integration — CC&B and L&G Command Center Integration — Field Activity Dispatch Reroute for Automated Meters (AMI) - Various Defects/Enhancements Management (CC&B v2.3-2.6)- Mentor and Develop Junior Analysts- Created a foundational series of CC&B Training Modules for New Analysts -
Cc&B Functional Consultant/Business AnalystUtility Solutions Partners Sep 2014 - Nov 2016Washington, District Of Columbia, UsContinued providing CIS Support Services for the Honolulu Board of Water Supply and their CC&B v2.3.1 production system. Highlights include:- Defects Management/Solutioning – Identify problem/triaging, provide solutions with recommendation, testing and implementation of chosen solution.- Bridging the Business Processes and the System – I have an in-depth functional understanding of business processes, policies, and procedures along with CC&B system knowledge. I'm able to bring these together to create effective solutions and contribute wherever needed.- Coordinated the enhancements to the systematic Write-Off processes, realigned and validated system configuration, created test scripts, performed functional testing, and developed training materials for all 3 divisions (Oahu, Maui, and Kauai)- Part of the CC&B and CMMS (Maximo 7.6) Upgrade Integration Team. Performed functional testing, implementation, and post go-live support -
Independent Cc&B Functional Consultant/Business AnalystOsceola Consulting Oct 2012 - Sep 2014Tiburon, Ca, UsContracted to the Honolulu Board of Water SupplyInitially joined the CC&B Implementation team as the Lead Training Consultant. Transitioned to a Functional Consulting/Business Analyst Role post go-live to provide system support. - Developed all training materials including but not limited to PowerPoint Presentations for each session, Quick Reference Guides, Labs, and Knowledge Retention Evaluations.- Led Training in preparation for the new Oracle CC&B (Customer Care & Billing System) for over 20+ Customer Service Representatives in addition to Supervisors, Managers, and outlying area representatives.- Coordinated and developed the systematic Credit and Collection processes, validated functional configuration, created test scripts, performed testing, and training for all 3 divisions (Oahu, Maui, and Kauai).- Triage, support, and solution of daily operational issues. -
Business AnalystJea Jan 2002 - Oct 2010Jacksonville, Fl, Us- CC&B Support & enhancements- Credit & Collections specialization- Business Lead on CIS (Oracle CC&B) Implementation Project (2007) -
Customer Service Representative Accounts ReceivableUnited Water Florida (Suez) 1999 - 2002
Gigi Robles Skills
Gigi Robles Education Details
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Kaplan UniversityBusiness Management/E-Business
Frequently Asked Questions about Gigi Robles
What company does Gigi Robles work for?
Gigi Robles works for Meridian Integration, Llc
What is Gigi Robles's role at the current company?
Gigi Robles's current role is Manager, Business Systems Analyst for Utilities, Oracle Utilities Certified CCS Implementation Professional.
What is Gigi Robles's email address?
Gigi Robles's email address is cr****@****aol.com
What schools did Gigi Robles attend?
Gigi Robles attended Kaplan University.
What skills is Gigi Robles known for?
Gigi Robles has skills like Business Process, Visio, Business Analysis, Process Improvement, Analysis, Business Requirements, Project Management, Management, Requirements Gathering, User Acceptance Testing, Testing, Training.
Who are Gigi Robles's colleagues?
Gigi Robles's colleagues are Courtney Lee, Ravina Panchal, Suraj Bhattrai, Satish Nepal, Lincoln Alexander, Lana Patapava, Genevieve Foote, Pmp, Dasm.
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