Gihan Gamage Email & Phone Number

Melbourne, Victoria, Australia

Australia

• OptusU AI Micro-Credentials - Designed and developed AI courses for the Optus University AIprogram– OptusU Building AI - developing technical skills in AI for industry professionals– OptusU AI for Prediction.
• Master of Business Analytics (QS-ranked top two in Australia, 2019-2020)– Artificial Intelligence and Hyperautomation - Include ML & AI concepts, NLP, BI Tools, Agile– Business Application of Analytics - Conducted.

Melbourne, Victoria, Australia

· CDAC is an AI and Research laboratory at La Trobe University, Melbourne, Australia.· – Natural Language Processing and Data Analytics and Machine Learning.· – Research Supervisors: Prof. Daswin De Silva, Prof. Damminda Alahakoon· – PhD Thesis Title: Neuro-Symbolic Architectures for Natural Language Comprehension

Melbourne, Victoria, Australia

• Designed solutions for projects utilizing AI, NLP, and CI/CD technologies.
• Engaged with traditional NLP approaches, including keyword extraction, topic modelling, documentparsing, regular expressions(regex), clustering, classification, and sentiment and emotion analysis.
• Worked on LLM-based projects involving tasks such as word embedding processing, model finetuning,prompt engineering, and agentic automation, utilizing open-source models like BERT,LlaMA, and Mistral, as well as.
• Developed ’Cooee’, a smart energy chatbot in La Trobe energy analytics platform(LEAP), usingOpenAI and LangChain, leveraging advanced retrieval-augmented generation (RAG) techniques.
• Tackled complex data-heavy problems to extract insights and build visualizations.
• Researched and adopted new AI technologies to deliver innovative solutions.

Melbourne, Victoria, Australia

-Design and develop an AI framework utilizing large language models to enhance the existing incident management process at Telstra.-Analyzing the feasibility of agentic automation methods, including Microsoft TaskWeaver and Microsoft Autogen.-Utilizing LLM frameworks such as LangChain and Llama-index.-Conducting text-to-SQL conversions using tools like.

Melbourne, Victoria, Australia

Analysing large volumes of patient data records to identify behavior patterns and segmentation for crafting targeted email campaigns

- Transcription of 60, 000+ call recordings with Azure Cognitive Services- Developed an AI framework for detecting patient emotions and emotion transitions in telehealth call recordings.- Observed a diverse range of emotions expressed across different topics during these calls.

Melbourne, Victoria, Australia

Actively involved in research projects focusing on natural language processing and data analytics.

Sri Lanka

· Worked as a contract lecturer and contributing to both academic and research work.· Lecturing for Modular Software Development - CS2832 Mentoring - Research and Development Project-CS4202

Singapore

· Live Labs is a research laboratory in the School of Information Systems, Singapore Management University (SMU), Singapore.· I worked with a project to build a crowdsourcing platform with advanced features which branched to areas such as Bayesian Machine Learning and Data Science and Analytics.· Research Supervisor: Kotaro HARA, Ph.D. (Maryland, College.

Doctor Of Philosophy - Phd, Artificial Intelligence

Computer Science And Engineering(Bsc)(Hons), Computer Science, First Class(Honours) - 4Th Highest Gpa In The Department

Activities and Societies: Research fields - Bioinformatics, Machine learning, Data Science, Image processing, Natural language processing•.

Combined Mathematics, Science