Gihan Gamage Email & Phone Number

Melbourne, Victoria, Australia

Australia

• OptusU AI Micro-Credentials - Designed and developed AI courses for the Optus University AIprogram– OptusU Building AI - developing technical skills in AI for industry professionals– OptusU AI for Prediction - predictive AI with hands-on skills in regression, classification, timeseries forecasting and transformers for solving business problems– OptusU Artificial Intelligence for Natural Language - natural language processing, understandingand generation using conventional methods and Generative AI LLM methods, using proprietary,cloud and open source libraries.• Master of Business Analytics (QS-ranked top two in Australia, 2019-2020)– Artificial Intelligence and Hyperautomation - Include ML & AI concepts, NLP, BI Tools, Agile– Business Application of Analytics - Conducted Power BI workshops covering visualizations,DAX functions, dashboard development, data modelling, Power Query, and data analytics.– Content development and tutor training workshops across all AI subjects in the Master ofBusiness Analytics

Melbourne, Victoria, Australia

· CDAC is an AI and Research laboratory at La Trobe University, Melbourne, Australia.· – Natural Language Processing and Data Analytics and Machine Learning.· – Research Supervisors: Prof. Daswin De Silva, Prof. Damminda Alahakoon· – PhD Thesis Title: Neuro-Symbolic Architectures for Natural Language Comprehension

Melbourne, Victoria, Australia

• Designed solutions for projects utilizing AI, NLP, and CI/CD technologies.• Engaged with traditional NLP approaches, including keyword extraction, topic modelling, documentparsing, regular expressions(regex), clustering, classification, and sentiment and emotion analysis.• Worked on LLM-based projects involving tasks such as word embedding processing, model finetuning,prompt engineering, and agentic automation, utilizing open-source models like BERT,LlaMA, and Mistral, as well as commercial models like OpenAI GPTx, Azure OpenAI, and Claude.• Developed ’Cooee’, a smart energy chatbot in La Trobe energy analytics platform(LEAP), usingOpenAI and LangChain, leveraging advanced retrieval-augmented generation (RAG) techniques.• Tackled complex data-heavy problems to extract insights and build visualizations.• Researched and adopted new AI technologies to deliver innovative solutions.• Developed and delivered AI courses tailored to enterprise needs.

Melbourne, Victoria, Australia

-Design and develop an AI framework utilizing large language models to enhance the existing incident management process at Telstra.-Analyzing the feasibility of agentic automation methods, including Microsoft TaskWeaver and Microsoft Autogen.-Utilizing LLM frameworks such as LangChain and Llama-index.-Conducting text-to-SQL conversions using tools like Vanna.AI.-Engaged in prompt engineering, dataset construction, and automatic evaluation of LLM-based applications.-Utilizing cloud-managed generative AI infrastructures, including Azure ML Studio and Amazon Bedrock.

Melbourne, Victoria, Australia

Analysing large volumes of patient data records to identify behavior patterns and segmentation for crafting targeted email campaigns

- Transcription of 60, 000+ call recordings with Azure Cognitive Services- Developed an AI framework for detecting patient emotions and emotion transitions in telehealth call recordings.- Observed a diverse range of emotions expressed across different topics during these calls.

Melbourne, Victoria, Australia

Actively involved in research projects focusing on natural language processing and data analytics.

Sri Lanka

· Worked as a contract lecturer and contributing to both academic and research work.· Lecturing for Modular Software Development - CS2832 Mentoring - Research and Development Project-CS4202

Singapore

· Live Labs is a research laboratory in the School of Information Systems, Singapore Management University (SMU), Singapore.· I worked with a project to build a crowdsourcing platform with advanced features which branched to areas such as Bayesian Machine Learning and Data Science and Analytics.· Research Supervisor : Kotaro HARA, Ph.D. (Maryland, College Park) - Assistant Professor at the School of Information Systems, Singapore Management University, Singapore.

Doctor Of Philosophy - Phd, Artificial Intelligence

Computer Science And Engineering(Bsc)(Hons), Computer Science, First Class(Honours) - 4Th Highest Gpa In The Department

Activities and Societies: Research fields - Bioinformatics, Machine learning, Data Science, Image processing, Natural language processing•.

Combined Mathematics, Science