Review content and classify according to TikTok Ads policies and standard operating procedures with accuracy and efficiency.Cooperate with other businesses related functions to complete the designated work.Identify opportunities to improve processes, protocols, and policies at scale.Communicate emerging risks to management and cross functional partners.

• Providing support across a variety of platforms, including chat, live email, instant messaging, and phone • Scope and collect customer requirements, provide guidance on best practices and apply technology and product knowledge to address customer's business and needs • Act as point of contact to provide consultative technical support on agencies and advertisers accounts. • Drive customer communications and technical issue resolution, resulting in the highest level of customer… Show more • Providing support across a variety of platforms, including chat, live email, instant messaging, and phone • Scope and collect customer requirements, provide guidance on best practices and apply technology and product knowledge to address customer's business and needs • Act as point of contact to provide consultative technical support on agencies and advertisers accounts. • Drive customer communications and technical issue resolution, resulting in the highest level of customer satisfaction • Improve internal efficiency and customer satisfaction by proactively identifying opportunities to optimize existing or new processes and tools • Educate client end users on product usage, from the basics to best practices • Troubleshoot and resolve complex cases Show less

Purchasing and selling game consoles (Nintendo, Xbox & Play Station) throughout Europe. Generation of customer quotations and purchase orders. Design and create marketing campaigns. Proactively calling, emailing and chatting with customers throughout Europe to generate new business.

Work in gTech GCE team for Google advertisers in the Israeli market (EMEA) to strategically improve and increase brand awareness through digital marketing as well as identify and troubleshoot issues within Google Ads, Google Analytics and Merchant Center. Specific responsibilities include:Strategically advise clients how to achieve their marketing goalsConduct data analysis of client accountsTroubleshooting on technical issuesReview advertising content for compliance with Google… Show more Work in gTech GCE team for Google advertisers in the Israeli market (EMEA) to strategically improve and increase brand awareness through digital marketing as well as identify and troubleshoot issues within Google Ads, Google Analytics and Merchant Center. Specific responsibilities include:Strategically advise clients how to achieve their marketing goalsConduct data analysis of client accountsTroubleshooting on technical issuesReview advertising content for compliance with Google internal policies Show less

• Ensuring all invoices and employee expenses are processed on time, organising supplier payment runs and managing to week/month end deadlines. • Liaising with cross functional teams on query resolution and global alignment where applicable• Required to deputise in the absence of the AP Manager• Participate and project manage improvement project and initiatives in addition to performing day-to-day tasks• Assist AP Manager with AP ageing reports. Identify and analyze aging… Show more • Ensuring all invoices and employee expenses are processed on time, organising supplier payment runs and managing to week/month end deadlines. • Liaising with cross functional teams on query resolution and global alignment where applicable• Required to deputise in the absence of the AP Manager• Participate and project manage improvement project and initiatives in addition to performing day-to-day tasks• Assist AP Manager with AP ageing reports. Identify and analyze aging problems and take corrective action on root problems.• Prepare monthly accruals• Complete monthly supplier reconciliations Show less

• Prepare an extensive weekly report by collating high quality dispute information and report to collections supervisor.• Resolve and deal effectively with complex dynamic queries under high pressure with a large degree of own initiative.• Deal with high targets whilst maintaining deadlines and effective work relationship with team and client. • Contact customers to ensure timely payment of all invoices• Analyze and maintain updated customer-aging reports• Meet… Show more • Prepare an extensive weekly report by collating high quality dispute information and report to collections supervisor.• Resolve and deal effectively with complex dynamic queries under high pressure with a large degree of own initiative.• Deal with high targets whilst maintaining deadlines and effective work relationship with team and client. • Contact customers to ensure timely payment of all invoices• Analyze and maintain updated customer-aging reports• Meet weekly/monthly collections targets• Specialized collection on the Israel & UK market however working with various markets. Show less

• Tele-account management of Microsoft’s Mid Market customers to develop quality sales opportunities (through inbound and outbound contact) and grow revenue • Responsible for managing the customer ‘contact’ satisfaction and providing a consistent experience for Microsoft’s customers • Organizes and plans day effectively to achieve established goals and objectives

• Administered the billing attendance database of the team for the client (Microsoft).• Compiled and analyzed statistics on quality and accuracy. • Delivered programme knowledge training for new agents.

• Delivered superior sales skills introducing Microsoft products or solutions, and increased sales figures for Microsoft.• Managed professional escalation calls per client procedure to resolve complex customer queries.• Supervised data entry of orders, fax mail, query processing correspondence to customer queries.