Gil Marques Email & Phone Number

Lisbonne, Portugal

- Creation of DataOps cycles with team and integration within project- Sprint analysis of market performance, detection of possible problems and development of team strategies to improve KPIs- Development of new team tools and processes- Review of company internal policies and COBE to ensure that employees and supervisors follow ethical and legal requirements- Management of team metrics in all key areas. Organize and distribute tasks, assignment of POCs within the teams- Individual coaching with each team member to analyze their performance, providing tools to improve their metrics, focusing on motivation and professional growth

Lisbonne, Portugal

- Perform data entry and research in various systems and tracking tools.- Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues.- Assess and resolve non-standard and standard issues problems.- Find solutions and escalations to issues when faced with tasks outside the scope of the work.

Région De Lisbon, Portugal

- Perform data entry and research in various systems and tracking tools.- Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues.- Assess and resolve non-standard and standard issues problems.- Find solutions and escalations to issues when faced with tasks outside the scope of the work.