Management ConsultingStrategic Planning , Financial Management , Sales & Leadership , Training Human Resources , Communications Skills , IT & Software IntegrationOperations ConsultingMenu Development , Food Cost Controls ,Recipe Development ,Kitchen Management ,Standards of Operation , Catering ConceptsMarketing & Media ConsultingWebsite Development & SEO Customer Relationship Management ,Print Marketing Email Marketing , Web based PR ,

• Establishing and building business from scratch , building a 3-year goals first, and a repayment of initial capital .• ongoing management , accounting, closing suppliers, salaries , building goals to employees, service training , ( 18 employees) .

• Managing and improving field service , sales and profitability in all branches ( 16 branches) .• Building a network destinations and branches for sales and service.• Weekly meetings with branch managers for meeting objectives and reports their income .• Operating a mystery shopper in all branches and then analyzing the report with the branch manager and a discussion on the method of improvement .• Guiding new franchisees with every process of establishing their branches and of course support of opening the branch.• Managing and handling customer complaints that come to the main office network with franchisees .

Service and quality control of all franchisees . At that time there were 63 branches all over the country.• Construction and adapting the chain manual according to the comany vision .• Training of franchisees and managers in managing and meeting goals .• Operating a mystery shopper in each branch and then analyzing the report with the franchisee and methods for improvement.• Construction and design of new branches network.• Support for branches less successful and solutions for improvement.• Ongoing management of the main branch network owned , inventory management , building objectives, preparing salaries

Human resources management - recruitment , training, mentoring branch managers , handling payroll .• Budget management restaurant - Order merchandise , inventory management, responsible for contacts with suppliers .• Marketing and Advertising - Web marketing plans, care and responsibility for public relations branch

• Full responsibility for meeting sales targets and profits of the London branch• Human resources management - recruitment , retention and training of staff• Inventory management and communication with suppliers.