Tasked to grow the new equipment division (permanent elevator sales), while also tasked to grow the industrial rental division within my territory.Worked trade shows and networking events to reach out to new potential clients as well continue to build relationships with existing clients.Monitored metrics and marketing investments to assess performance and implement continuous improvements in my territory. Created effective strategies to target new markets after researching and analyzing competitor behavior.Worked with customers to find out why and what they wanted most from their suppliers to better support their needs.Worked with corporate and site locations to negotiate long term (5 year) contracts for all of their site locations.Key Accomplishments: Developed personalized presentations (lunch and learn) to help our existing customers and new customers to understand all of the potential product variations and services that can help them to save money, time and increase production. Created a special plug and play template that would assist each customer to see how much they could save by utilizing our services. This template resulted in multiple wins for projects that may not have even been considered. Regained multiple long term contract (MSA's) for existing customers and with new customers.

#Start-up Company: Was hired by the former owner of Champion Elevators to help him start this new company. Duties included; however not limited to, assisted in the design of equipment to be purchased from the manufacturer to add to our rental fleet, sales activities (promoting product, visiting with clients, developing strategies, sales presentations, building contact base and customer base utilizing a new CRM.Business Development: Assisted in all activities concerning Marketing and Advertising, to include branding, writing news letters/press releases, trade show procurement, (set up and attend), product purchasing, research and development, outsourcing, website optimization, develop process and procedures, forms, templates, safety assistant performing inspection audits, procedures and quality control inspector.Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure. Performed service duties, to include installations, dismantles, maintenance, troubleshooting and repair, until we had enough work to hire technicians. Performed project management duties overseeing projects from start to finish while maintaining relationships after job completion.Key Accomplishments: Became the leader in the industrial sector for the rentals division over all competitors in the Texas, Louisiana and Oklahoma territories. Outperformed piers by more than double and triple in combined sales goals for new sales and rental sales. Created strong relationships with customer base which resulted in single source repeat business. Improved sales processes to streamline customer acquisition and onboarding strategies.

Was active duty from 1986 - 1992, after which I joined the Texas Air National Guard and stayed until 2011 with an Honorable Discharge. During this time I maintained the F-15, F-4, F-16 and the Predator (MQ-1) aircraft. Was deployed to multiple countries including Iraq. I performed scheduled and unscheduled inspections to check flight readiness of aircraft, diagnosed faults and resolutions for repairs. Certified in pnuedraulics, hydraulics, aircraft battle damage and repair, airframe and powerplant, engine run certified. Also performed in the Maintenance Operational Control facility coordinating, planning, tracking and scheduling of aircraft maintenance procedures and real time status updates. Performed as Flight Chief over all the Crew Chiefs assigned. As flight chief I assigned duties, managing maintenance shifts, ensuring training is accomplished and inspecting work by subordinates.

Charged with developing and executing process flows, procedures, shop operations, sales templates, sales strategies, sales presentations, outsourcing, management tools, cost tracking, forms implementation and training. Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning. Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations. Tasked to travel overseas to train and provide presentation to the Headquarters Manufacturing Facility in Sweden on the successfulness of the refurbishment program.Key Accomplishments: Grew base from 6 Million to 12 Million in a little over 2 year time frame, while increasing margin levels. Gained over 1 Million by tracking, documenting, communication and follow up each year on projects that was normally overlooked in the past. Became focused on new business, leveraging excellent listening skills and talent for articulating the value-added of represented products and services which helped gained the increase as shown above.

Alimak purchased the manufacturing of the Champion product line and all service and permanent elevator sales from McDonough for which my position was also purchased.Was charged to manage all projects purchased from McDonough as well as all projects on the Alimak side, new and old. Developed implementation methodologies to rein in project costs while meeting key milestones. Had the task to create one report for tracking all project in all stages of progression while maintaining all records. Had to create a streamlining process to incorporate parts of all models of both Alimak and Champion elevator equipment. Key Accomplishments: Created bills of material of several hundred parts to only 5 part numbers minimizing shop labor, double orders and incorrect parts ordered by over 30%. Continued to exceed sales objectives, while increasing relationships with customer base and achieving an on-time completion rate. Developed and initiated projects, including managing costs, scheduling and maximizing performance. Conducted presentations for new marketing product for sales strategies, which assisted an in increased company growth by over 30% despite a sluggish economy. Transformed what was once a fly by night operation into one of integrity. Built trust, salvaged damaged relationships and won back product loyalty.

McDonough purchased Champion elevators for which I continued my role.Was charged to start and continue a new sales effort I managed upon while trying to keep up on our safety, values and quality of equipment and services by taking customer owned equipment and refurbishing or modernizing to a like new condition which was an economical way for the customer to bring their equipment up to a higher standard of reliability, while making the equipment more efficient and safer for operation as well as safe for our technicians to maintain. Coached employees in successful selling methods and encouraged up-selling to drive revenue. Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.Key accomplishment: By promoting the "Refurbishment Program", this led to a 2 million increase in a two year time frame with excellent customer satisfaction.

Maintained operational budgets, to include shop, field service technicians, vehicles, vendor services, office managers, trainers, etc... Oversaw all safety and incident reporting, planned meetings at jobsite while providing power point presentations. Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency. Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries. Assisted in collections of 1.2M of past due accounts over 180 days old. Performed over 27 evaluations each year of technicians, office manager, training engineer and shop foreman. Implemented forms management process to keep detailed tracking from site inspections, to disciplinary actions, to maintenance log - breakdown tracking and reporting.Key accomplishments: By providing the maintenance log tracking information and reporting lead to the successful contract renewal of over 500K plus. By creating detailed budget directives, we were able to negotiate cost of the already discounted pricing on the new vehicles saving an additional 5K + per vehicle. By working with clients on past due accounts, was able to collect on all past due accounts assigned to me at 100% effective.

Ran the service department overseeing all safety and incident reports, planned meetings at jobsites to discuss service plans, schedules. Hired new service technicians to meet demand of increased service contracts, installations, dismantles, etc... Created a new supervisory position and tracking program for the scheduled preventative maintenance contracts to ensure that we were meeting all contract requirements and all contracts remained current. Planned and implemented solutions for technical problems such as defects on the new manufactured equipment and recorded these to ensure corrections were were made prior to shipment of the new equipment. Set up vendor services, cranes, trucking, generators, air tuggers, JLG lifts, etc... Performed jobsite inspections and evaluated field technicians performance. Started new projects with field reps to get them started and periodically inspected job performance. Maintained team productivity and quality of service by establishing and maintaining clear benchmarks. Performed over 24 evaluations each year of technicians.Key accomplishments: Provided long term continuity and ease of business flow with the current experience of the business. Prior to my new role, we had been unsuccessful with numerous service managers to handle the high stress level position and 24 hour on call service. Enforced policy rules and kept detailed documentation which aided in the overall attendance and performance for field technicians.