Gil Suguitan Email & Phone Number

San Francisco Bay Area

• Develop comprehensive sales packages, one-sheets, media kits, rate cards, and advertisingcampaigns to drive revenue and enhance brand visibility
• Execute campaign strategies including new campaign launches, keyword research, audienceexpansion, geo-targeting, and flighting
• Conduct in-depth market research to uncover trends, analyze audience behaviors, and evaluate thecompetitive landscape within the local news market
• Utilize tools like Nielsen and Comscore to analyze viewership data, providing actionable insights fornews programming and advertising strategies
• Leverage statistical tools, notably Excel, to dissect extensive datasets and extract actionable insights todrive strategic decisions
• Identify and analyze the television market to predict shifts in viewership patterns and contentpreferences

San Mateo, California

• Provided advanced technical support to customers, troubleshooting complex network issues, includingconnectivity, performance, and configuration problems
• Managed and resolved customer escalations, ensuring prompt and effective solutions while maintaininga high level of customer satisfaction
• Developed and maintained technical documentation, including troubleshooting guides, FAQs, andcustomer-facing instructions, enhancing the efficiency of the support team
• Led the onboarding and training of new hires, mentoring them in network troubleshooting, customerservice protocols, and internal systems
• Monitored network performance and proactively identified potential issues, working with technicalteams to implement preventive measures
• Recognized by management for consistently exceeding performance metrics and delivering exceptionalcustomer service

San Francisco Bay Area

• Coordinated and photographed projects, large events, and weddings.
• Post-processed photos through Photoshop and Lightroom according to client preferences and needs.
• Catalogued and delivered digital and physical photos in a timely manner.
• Organized and analyzed multiple tasks for multiple cruises occurring at once.
• Trained and mentored a team of photographers in professional image, money handling, and site preparation.

San Francisco Airport

• Generated over $2 million in sales and consistently brought our store to top rankings within the company
• Worked cooperatively with my team to exceed sales goals, manage inventory, and maintain product display
• Recognized for providing high quality support and service to customers and engaging them with our merchandise
• Operated cash registers, managed financial transactions, and balanced drawers

• Customized sales strategies to successfully sell and upsell to new and returning customers.
• Built strong relationships with customers through product knowledge, personalization, and trust.

San Francisco Bay Area

• Serviced aircraft, marshaled aircraft, assisted with aircraft pushback, towing, and other duties
• Loaded and unloaded personal items or goods

Associate'S Degree, Business Administration And Management, General

High School