Universal Tax Service – Rome, Ga (Division of Wolters Kluwer) 2005- 2007 Customer Support • Supported specialized accounting software• Worked directly with end user to ensure knowledge, understanding and proficiency of product • Marketed new and upgraded products and services, keeping client informed and current with the latest cutting-edge technologies• Technical Support• Provided ongoing support to promote future business development• Developed loyal customer base and referral networkKey Achievements:• Instrumental in the creation of a new division which introduced a new line of previously unavailable software• Received numerous top sales awards including Top Ten Yearly Sales company-wide

• Responsible for building new clients and keeping relations with existing customers.• Marketing insurance products to businesses• Expedited and processed all claimsKey Achievements:• Top 5% Sales representative, local district• Top 25% sales representative, company-wide

• Responsible for all in-service and compliance standards for new products• Introduced medical products to sales force• Managed delivery personnel for North Georgia territory• Business-to-Business Sales• Negotiated new contracts• Established customer relations and serviced accounts

• Negotiated new contacts and serviced established customers• Managed outsides sales in 3 states• Introduced new products into the market, and educated nursing staff on compliance proceduresKey Achievements:• Increased sales in Southern Territory 115%• Turned 25K revenue into 500K in just two years• Awarded Salesperson of the Month 9 out of 12 months.• Salesperson of the Year award