Gila Gfader Email & Phone Number

Salzburg, Salzburg, Österreich

Wien, Österreich

Optimierung der existierenden Strukturen im operativen Betrieb, Vertrieb und Marketing. Prozessverbesserungen mit Fokus auf Mitarbeiterzufriedenheit, Learning und Development sowie Wachstum.

Linz (Stadt), Oberösterreich, Österreich

Erfolgreiche Entwicklung von individualisierten Chatbots und weiteren dialogbasierten Produkten auf Basis unseres Ubitec Bot Frameworks ist unser Spezialgebiet. Durch die fortschrittliche Architektur, die einfache Handhabung unseres Frameworks und unserer Kompetenzen bei der inhaltlichen Gestaltung und Betreuung setzen wir Maßstäbe in der Qualität und.

Salzburg, Österreich

- Built and led teams of up to 50 employees consisting of Senior Account Managers, Account Managers, Account Executives, Coordinators and Content Editors located in multiple offices in Italy and Austria.- Led the country performance including defining the country strategy, setting commercial and financial targets as well as OKRs.- Monitored and drove.

Bolzano Und Umgebung, Italien

- Built and led teams of up to 50 employees consisting of Senior Account Managers, Account Managers, Account Executives, Coordinators and Content Editors located in multiple offices in Italy and Austria.- Led the country performance including defining the country strategy, setting commercial and financial targets as well as OKRs.- Monitored and drove.

Vienna

- Led a team of Account Managers and ensured goals are met and market share is increased.- Worked with strengths of people and role modelling the company culture.- Set bonus related targets on acquisition, sold room nights and product implementation.- Quarterly evaluated conversations.- Joined business trips to meet most important partners.SELECTED.

Wien, Österreich

- Managed existing and acquired up to 80 new partners per quarter to increase international visibility and sales YOY by 25%.- Generated up to 200 new leads per quarter.- Participated on fairs and increased the visibility of the brand Booking.com brand.SELECTED ACHIEVEMENTS- Opened the Western Austria market (Vorarlberg).- Overachieved acquisition targets.

Wien

- Attracted talent and set training standards and hiring procedures as key part of the management team.- Oversaw high-level HR duties.- Set prices according to the defined Yield Management strategy and updated internal / external system accordingly.- Ensured smooth Front Office and F&B Operations.- Performed budget reporting to Management.SELECTED.

Wien

- Collected information on assigned and new clients.- Contacted clients to understand their requirements and worked on a sales plan for corporate rates and MICE business.- Provided after-sales support to retain customers.- Visited fairs to generate new leads and join governmental events to establish contacts to accommodate international officials..

Wien

- Managed and trained the concierge, night auditor and front desk team.- Ensured the front desk provides a professional and friendly service to all customers.- Dealt with customer complaints, scheduling the staff rota and securing smooth operations.- Liaised with other departments and troubleshooting emergencies.- Took part in revenue Management Meeting as.

Vienna

- Managed, developed and orchestrated the front and back office reception team.- Ensured guests receive excellent standards of service.- Planned daily shift.- Solved ad hoc guest requests.- Served as first contact for security matters.SELECTED ACHIEVEMENTS- Built a strong, connected and highly motivated team.- Increased complaint handling capabilities..

Vienna

- Served visitors by welcoming and guiding them appropriately.- Maintained security and communication system as well as created daily reports on KPIs.- Informed visitors by answering questions, providing solutions and handling complaints as well as settling all guest payments.SELECTED ACHIEVEMENTS- Increased service levels at the front desk measured with.

Lech Am Arlberg

- Served visitors by welcoming and guiding them appropriately.- Notified company personnel of visitor arrival.- Maintained security and communication system.- Informed visitors by answering questions, providing solutions and handling complaints.SELECTED ACHIEVEMENTS- Smoothly executed all operational tasks.- Streamlined internal communication.- Increased.