Gilang R. Email & Phone Number

Jakarta, ID

Jakarta Raya, Indonesia

-Monitored more than 2,000 dashboards continuously, ensuring high data accuracy and operational efficiency.-Produced reports every 3 hours, maintaining up-to-date information flow and situational awareness.-Monitored JSS effectively, ensuring timely job execution and minimizing delays.-Utilized SQL to extract and analyze monitoring data, enhancing.

-Helped check and improve over 50 mentees' CVs, resulting in an increased interview call-back rate by 40%.-Reviewed and optimized LinkedIn profiles for more than 50 mentees, leading to a 35% increase in profile views.-Provided interview strategies that contributed to a 30% improvement in mentee interview success rates.

Tangerang Selatan, Banten, Indonesia

Conducted over 50 outbound calls daily to confirm orders, resulting in a 15% increase in order accuracy.Coordinated the dispatch of drivers for timely deliveries, improving dispatch efficiency by 20%.Verified and processed delivery confirmations for an average of 102 orders per day, reducing delivery discrepancies by 12%.Communicated promotional offers to.

Area DKI Jakarta

Handling problems with special Shopee premium users via live chat or call centerreport to the relevant team to speed up obstaclesInform the results of the relevant team via email to shopee userscancel delivery according to associate confirmationverification KYC for Shopeepay or Spaylater

Jakarta Raya, Indonesia

Monitored and investigated over 200 transactions daily, identifying and addressing violations with 98% accuracy.Implemented security protocols and user education initiatives, reducing account misuse incidents by 20%.Enhanced security measures and conducted regular audits, resulting in a 15% decrease in credit card fraud cases.Coordinated with legal and.

Setiabudi, Jakarta Raya, Indonesia

Monitored and investigated over 200 transactions daily, identifying and addressing violations with 98% accuracy.Implemented security protocols and user education initiatives, reducing account misuse incidents by 20%.Enhanced security measures and conducted regular audits, resulting in a 15% decrease in credit card fraud cases.Coordinated with legal and.

Assisted over 150 customers monthly with insurance claims, achieving a 95% customer satisfaction rate.Successfully sold insurance policies to 50+ customers per month, contributing to a 20% increase in sales.Facilitated the closing of 40 insurance policies monthly, ensuring a smooth and efficient process with a 98% accuracy rate.Developed and issued 30 new.

Jakarta Raya, Indonesia

Accurately recorded data for over 500 food items weekly, increasing inventory tracking accuracy by 20%.Conducted daily inventory checks, maintaining 98% stock accuracy and preventing shortages.Managed and placed orders to replenish supplies, reducing stockouts by 25% and ensuring consistent food availability.

Jln. Amd Babakan Pocis

Accurately entered delivery data for over 200 shipments per week, reducing data entry errors by 15%.Recorded arrival data for incoming goods with 99% accuracy, improving inventory tracking and reducing discrepancies by 20%.Monitored and coordinated deliveries to ensure 98% of shipments reached clients on time, enhancing customer satisfaction and retention.

Diploma Of Education, Manajemen Informatika

Data Science Wave 13, Data Science, 4.5/5

Activities and Societies: comunication skill, mengimplementasikan machine learning, mengimplementasikan deep learning

Data Science, Data Scientis, 85/100