Gilbert Canda Email & Phone Number

New York, Ny, Us

New York, New York, United States

Manage the day-to-day maintenance and upkeep of the hotel as it pertains to engineering and grounds. Supervise repair & maintenance projects as well as building improvements. Provide training and instructions for members of the staff as necessary.- Direct supervision and scheduling of the work force.- Manage all preventive maintenance programs.- Oversee all repair and maintenance work orders.- Maintain inventories and procurement of parts & supplies.- Provide accident prevention and safety training.- Supervise energy conservation initiatives.- Oversee outside contractor services.- Execute departmental administrative responsibilities including payroll, purchase requisitions, and etc.- Promote neatness and cleanliness of the engineering shop and all areas under direct control of the department.- Conduct proper orientation as well as training & development of department employees.- Utilize the tools of quality in department planning and problem solving efforts as appropriate.- Conduct three briefings each day.-Participate in hotel wide management programs.

Sheraton New York Times Square Hotel

•Assists with maintenance of the property with particular attention towards safety, security, and asset protection.•Assigns, tracks, and follows up on status of work assigned to staff and contractors as needed.•Helps increase guest and staff satisfaction through effective communication and training.•Assists in managing budget, capital expenditures, preventative maintenance, and energy conservation.•Manage scheduling and staffing ensuring adequate staff coverage is provided daily. •Payroll management for staff members ensuring no punch errors from staff are present before weekly payroll deadline. Approves/denies vacation requests and updates on Dayforce HR platform.•Distributes preventive maintenance, repair work orders, monitors timeliness, and quality of completion of staff performance on Marriott guest experience platform.•Manage projects maintaining the public space, guestrooms, meeting space, and restaurants.•Reach out to contractors for bids and supervises work orders ensuring timely completion of projects within budgetary guidelines.•Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition•Manages selection and purchasing of new equipment, supplies, and furnishings inventory.

Sheraton New York Times Square Hotel

-With guidance from the Director of Revenue Management (DORM), identify training needed for the hotel sales and event team to help achieve overall goal of top-line revenue and market share targets.-Work with the sales team and DORM to on guidelines for projecting forecasts in CI/TY.-Monitor and maintain guidelines for forecasting in CI/TY-Responds to leads from Sales.-Conducts business evaluation for sales leaders on group leads-Assist with the creation and implement business analysis processes to recognize and increase profitability.-Work with DORM to ensure all reports and internal requests for information are submitted on or before assigned due dates.

Brooklyn, New York, United States

Community Managers at Industrious are the go-to problem solvers, momentum drivers, and experience creators for their members. They are the connector and the person everyone knows. Managing a location requires strong business sense to organize all the details and communications to ensure a smooth operation. They can hold their own when speaking with a CEO because anything they don’t know, they’re comfortable asking. Their drive makes them excited to connect with the broader business community. They’re proud to represent Industrious in their local market and actively identify potential members so that they can deliver an exceptional day at work. Their genuine curiosity makes them successful at consultative sales approach by uncovering and solving people’s needs. They pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. They love to help.

Sheraton New York Times Square Hotel

-Increase revenues and profitability from Meeting/Function space. -Concentration on forecast accuracy and trend analysis as it relates to hotel’s meeting space. -Full concentration on Meeting Space Occupancy with emphasis on revenues and profit generated by properly placing business in hotel space. -Maximize/implement pricing structure for meeting space during high and low demand periods.-Consult and provide guidance to stakeholders with meeting space recommendations.-Provide support to property inventory management teams when maintaining property assets. -Collaborate with regional support teams with repeat and rotating business. -Manage business proposals submitted by sales enterprise.-Report to senior leadership on strategy implementation, successes, and areas of opportunity for improvement in relation to meeting space.

Gaylord National Resort And Convention Center On The Potomac

-Manages function space room releases, rates and availability.-Provides recommendations to improve effectiveness of revenue management processes.-Understands the working relationship between sales, reservations and property management systems.-Monitors group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.-Ensures that the hotel(s) group sales strategies are effectively implemented in sales and applicable reservations systems and the inventory system.-Determines and publishes free sell dates and strategies for local catering.-Performs daily and weekly function space diary audits to identify conflicts and double bookings and ensure that the adequate space is protected for each group's pattern, without affecting the ability to book another group immediately before or after.-Ensures that all contracts are collected from the sales team in order to audit space accuracy-Takes a predetermined strategy and drives the execution of that strategy.-Demonstrates knowledge of job-relevant issues, products, systems, and processes.-Observes, receives, and otherwise obtains information from all relevant sources.-Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.-Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Gaylord National Resort And Convention Center On The Potomac

-Rooms Control Lead- Managed a team of five rooms controllers to ensure that projects were executed daily related to VIP accommodations, group business celebrities, and guests with special requests.-Managed team of fifteen Guest Service Agents with all room changes, assignments, and accommodation requests.-Balanced 2,000 sleeping room inventory ensuring straight line availability for extended stay guests.-Managed oversold guest room reporting ensuring reservations left to check in are assigned appropriate inventory.-Managed sleeping room inventory requests interdepartmentally for routine maintenance and site visits.-Conducted daily analysis and communication to staff maintaining accurate status of all guest rooms.-Maintained cross functional department relationships ensuring guest rooms were cleaned by housekeeping or repaired by engineering.-Provided daily reporting to front office leadership in regard to daily occupancy performance. -Assign room according to guest request and preferences whenever possible. -Pre-register designated guests and prepare key packets. -Organize and coordinate check-in/pre-registration procedures for arriving groups. -Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. -Confirm reservations and cancellations. -Review out-of-order rooms daily. -Ensure rates match market codes and document exceptions. -Verify and adjust billing for guests. -File guest paperwork or documentation. -Set up/process all guest check-ins/check-outs. -Activate room keys. -Secure valid payment. -Identify any over-commitments. -Perform duplicate reservation checks; block rooms. -Run daily reports. -Follow up with guests to ensure their requests or problems have been met to their satisfaction. -Receive, record, and relay messages accurately, completely, and legibly.

Gaylord National Resort And Convention Center On The Potomac

-Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. -Secure payment; activate/reissue room keys. -Ensure rates match market codes, document exceptions. -Verify/adjust billing for guests. -Communicate to appropriate staff when guests are waiting for an available room. -Advise guest of messages. -Clear departures in computer system. -Coordinate with Housekeeping to track room status and guest concerns. -File guest paperwork or documentation. -Operate telephone switchboard station. -Run and check daily reports, contingency lists, and credit card authorization reports. -Supply guests with directions and information. -Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. -Arrange transportation for guests/visitors. -Count and secure bank at beginning and end of shift. -Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. -Notify Security of any reports of theft. -Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. -Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. -Speak using clear and professional language; answer telephones using appropriate etiquette. -Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.

Annandale, Virginia, United States

•Filled all motor vehicle fluids under the hood as Upper Bay Technician.•Drained oil from the engine, transmission, transfer case, or differential based on service requests as Lower Bay Technician.•Rotated tires based on requests.

Alexandria, Virginia, United States

•Replace and repair tires.•Balance and rotate wheels.•Perform wheel alignments.•Replace and test vehicle batteries.

Bachelor Of Business Administration - Bba

Associate'S Degree, Computer And Information Sciences, General

Education record

High School Diploma

Activities and Societies: AFJROTC, Cadet Commander, Unarmed Drill Team, Kitty Hawk Air Society, Rocket Club, Filipino-American Youth.