Gilbert Douglas work email
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Strong team builder and team leader in a customer service environment.Proven ability to manage a complex business in a multi-tasking environment.Highly organized, with superior problem-solving and analytical abilities.Proactive personality and an advantage knowledge in the Cruise Industry and customer Services at High International Standards. Experience with Microsoft word, Access, Excel, As-400 and A-pass system, Quick Book Experiences.Accounting system. Outlook, Fidelio’s and Kronos System, Microsoft Windows XP, Quicken Book.Boat Training and Certificate (Crowd Managements, First Aids, CMAT, Star Center) Bahamas Flag Seaman Book.•Hotel Torremolinos- Receptionist - Credit card-Registrations and customer Services.•Lacsa and Aero Costa Rica: Revenue Department, Accounting and Teller positions.Amadeus and Sabre Courses .Ticketing and Electronic Booking- IATA CoursesSkype: gilbert.a.douglas.douglas
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Sales AssociateBetray Sa Apr 2024 - PresentAustin, Texas Metropolitan AreaCaa -
Technical Support TechnicianScort S.A. Mar 2023 - Aug 2024 -
Tech SupportBallena Media May 2017 - Aug 2024Oficentro La Sabana Edificio 7 Piso 4Tech support to all customers from USA
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Support CsrVailinx May 2014 - Aug 2024San Jose Costa Rica 'Sabana Sur Oficentro
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Chief PurserMaritime Holdings Group Dec 2012 - Jan 2014Worldwide Cruises / MiamiChief Purser – Clearance, Financial Reports, Payroll and Costs Reports- Revenue, Clearance in each port authorities Balance Revenue, Elaborated Reports to the Company conciliations. Payables, Passports Control , elaborate the reports for the main office and Payroll of 350 employees .Executed accounts receivable , appraisals , overview the passenger clearances . crew purser and night receptionists, crew bar reports and crew welfare funds . Worlwide cruises onboard the MV Ocean Dream Peace Boat. -
Chief PurserAmerica Cruise Ferries Feb 2011 - Oct 2011Mayaguez- Puerto RicoChief Purser – Clearance, Financial Reports, Payroll and Costs Reports- Revenue, Clearance in each port for port Authorities. Tel 17875324800.- 787-6224800Balance Revenue, Elaborated Reports to the Company conciliations. Payables, Passports Control and Guest Services supervision, elaborate the Manager Minutes and Bookkeeper. Executed accounts receivable reporting enhancements and reconciliation procedures. Managed accounting operations, accounting close, account reporting and reconciliations.
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Crew Payroll ManagerRoyal Caribbean International Oct 2000 - Sep 2010UsaCrew Payroll Manager-Crew Purser-Financial ControllerCustomer Service at the high level of services on board the Cruises Industry. Responsible for guiding crew members in using the new time & attendance system, managed $2 Million a month. Managed all payroll activities including crew pay outs. Balancing Floats. Payroll Auditing, Kronos Supervised all Crew Financial (money Wires, Money, Preparation of the entire Payroll for the Crew provided optimum guest services. Accounting process. Financial Auditing (Encore vs. Kronos) Contracts, Time attendances. Contracts) Other positions within the company: 3rd Purser Guest Relations. DJ, Clearance Officer, DJ, Group Coordinator. Crew Relations Specialist Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Addressed and resolved non-routine, complex and unexpected variances. Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
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Assistant PurserPremier Cruises Oct 1997 - Apr 2000Fort LaudardaleGuest Services Officer-Purser- Assistant PurserProvide information to customers and respond to questions and complaint in the Cruises Industry. Help all concerns of Guest services related manners for the comfort of the Guest. High Level Standards. Help in the Conciliation of the Casino Count and Pursers
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Teller /Customer ServicesScotiabnak De Costa Rica May 1995 - Sep 1997Limon BranchTeller- Customer Services Teller and Customer Services in Branch of San Jose, In Limon Branch Treasury Assistant. Assisted the manager in controlling the Cash Float and reporting to the Head Office in San Jose all concerns of security. Loading ATM machine and balancing the other Tellers Float. Addressed and resolved non-routine, complex and unexpected variances. Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Gilbert Douglas Education Details
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University Of MichiganBachelor -
IteaEgresado -
Universidad De Costa Rica UcrGeneral -
Inst Tec Professional Agrop De SiquirresBachelor For High School
Frequently Asked Questions about Gilbert Douglas
What company does Gilbert Douglas work for?
Gilbert Douglas works for Betray Sa
What is Gilbert Douglas's role at the current company?
Gilbert Douglas's current role is virtual assistant.
What is Gilbert Douglas's email address?
Gilbert Douglas's email address is ta****@****ail.com
What schools did Gilbert Douglas attend?
Gilbert Douglas attended University Of Michigan, Itea, Universidad De Costa Rica Ucr, Inst Tec Professional Agrop De Siquirres.
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4gmail.com, the-tma.org, ymail.com, gmail.com
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Gilbert Douglas
Environmental Manager At Florida Department Of Environmental ProtectionCrawfordville, Fl2floridadep.gov, dep.state.fl.us -
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3aol.com, athenspaper.com, athenspaper.com
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