Gilbert Fallert, Jr. Email & Phone Number

Richmond, Virginia, United States

Responsible for day-to-day operations to ensure program quality and sustainability, including supervising management and regular staff, signing off on scheduling decisions, approving timecards, facilitating training; Supervise directors, managers, assistance director, and operation manager, approved timecards, Oversaw par level inventory stock to minimize.

Responsible for managing the success of day-to-day operations within the area assigned and ensuring that policies and best practices set forth by senior leadership are carried out; Hire and develop management personnel, including evaluations; provide tangible development plans for future growth and sustainability; Monitor the implementation and efficacy of.

Grove City, Ohio, United States

Was responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Environmental Services (EVS) Department of a multi-site hospital system; Monitored patient satisfaction and daily operations of patient, non-patient and public areas to ensure compliance with RHM quality standards and regulatory.

Grove City, Ohio, United States

Managed daily operation of Environmental Services (EVS) Department at XANITOS, a company that provides hospital housekeeping at assigned facilities; Duties included: scheduling staff, establishing standards, conducting site evaluations/audits, monitoring inventory and equipment usage, budgeting and expense control, employee performance management and.

Columbus, Ohio, United States

Shift supervisor for 30± housekeeping team, inventory control, and bed tracking in 372-bed general medical and surgical hospital; Implemented team lead and daily shift huddles; Represented EVS at daily Bed Briefing and weekly rounding with Unit Directors; Covered daily EVS operations during Operations Manager 6-month vacancy and acted as Transportation.

Grove City, Ohio, United States

Was responsible for Grove City facility cleanliness and café operation including catering events for 37,000 sf 24-hour ER and outpatient services facility; Managed Nutrition Services (3) and Environmental Services (6.5) staff; Emergency Response Team member; Maintained business relationships with client’s COO, CNO, and Directors; Performed facility.

Columbus, Ohio, United States

Managed overall performance of two branches with annual combined revenues of $2.5 million and servicing 1,100 leased units; Led first branch to win Most Improved Branch and Branch of Year with salesman winning Most Improved Salesman, 2008; Best Rental Service Margin to Plan 2010, 2009; Best Return on Assets, 2009; Obtained 90% Unit Utilization, highest in.

Columbus, Ohio, United States

Managed 19 independent newspaper delivery contractors servicing 2,200 daily and 2,800 Sunday customers; Recruited and trained contractors, negotiated new and renewal contracts, performed delivery verification and route coverage; Ensured customer satisfaction by decreasing CPT (calls per thousand) by 10%.

Columbus, Ohio, United States

Managed all aspects of branch with annual revenues of $2 million and a customer base of 4,000; Increased customer base by 40%. Achieved 88% customer retention, exceeding 70% industry standard; Increased branch contribution to operating income by 15-20%; Restructured routes from 5 to 4.25 maximizing efficiency; Reduced service complaints by 74%; Achieved.