Gilbert Khakhlari Email & Phone Number

Bengaluru, Karnataka, India

Aurigo is an American technology company with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and efficiently.

Noida, Uttar Pradesh, India

• Icreon is a leading New York based digital innovation agency. I lead product strategy, develop strategic product roadmaps and collaborate with cross-functional teams to resolve clients’ pain points, ensuring optimum.
• Defined the product strategy of an aircraft scheduling app (0 to 1), implementing automated trip-to-aircraft matching amongst others; boosting operational efficiency, revenue recapture and much more!
• Collaborated with a cross-functional team (engineering, UX, product, client) to revamp an e-commerce client's UI/UX, simplifying the ordering flow, boosted bookings.
• Identified gaps by conducting market and competition analysis; implemented offers personalization to increase conversions.
• Launched a suggestive search feature, integrating relevance and boosting mechanisms to enhance conversions and user engagement.
• Orchestrated the digital transformation of a Fortune 500 firm, revamping UI/UX, optimizing website performance; reduced bounce rate facilitating smooth user engagement.

Bengaluru, Karnataka, India

• Ola Cabs is India’s largest app-based taxi aggregator that majorly offers ride-hailing services. I worked on improving contact centre efficiency during COVID.
• Collaborated with 5 cross-functional teams, performed competition analysis, to identify 3 major PODs (points of difference), prioritizing one POD that would improve productivity of the reduced call center agents during.
• Managed the concept-to-launch of a notification centre for call centre agents which included drafting PRD (product requirement document), creating Wireframes, and monitoring the FCR (First Call Resolution); observed.

Mumbai Area, India

• Sterlite Tech, a sister company of Vedanta Group, is one of the leading optical fiber manufacturing companies in the world. I provided the leadership team with key business insights on the Optical Fiber &.
• Developed a first-of-its-kind Total Cost of Ownership (TCO) for telecom networks; equipped sales team with a powerful tool to close multi-million dollar deals.
• Conducted quarterly financial analyses, tracked metrics such as ARPU, Gross Margin, D/E & CapEx of 30+ telco companies; crafting yearly optical fiber demand forecast plan, fueling accuracy in matching supply with demand.

Mumbai Area, India

• I managed and drove Network Integration on site in two Smart City projects in India of the magnitude of USD 60Mn (INR 500 Cr).
• Designed STL’s concrete telecom utility chamber to be deployed in Smart City projects using fly-ash as aggregate; reduced 30% manufacturing cost.
• Supervised a team of 10+, collaborated with stakeholders, developing KPIs for project monitoring and reporting, ensuring on-time delivery.

Post Graduate Programme (Pgp) In Management

Activities and Societies: Three Point Four (club), the official music band of IIMLHighlights: - Elected as band manager of 3.4, the.

Bachelor'S Degree, Civil Engineering

Activities and Societies: CEA (Civil Engineering Association)Highlights: - Constructed a concrete canoe as part of 'Nautilus', the core.