Gilbert Kodjo

Gilbert Kodjo Email and Phone Number

IT Systems Administrator (GROUP IT MANAGER) @
Gilbert Kodjo's Location
Accra, Greater Accra Region, Ghana, Ghana
Gilbert Kodjo's Contact Details

Gilbert Kodjo personal email

About Gilbert Kodjo

As an accomplished IT Project Manager with a strong foundation in IT Engineering, I hold a Bachelor’s Degree in Information Technology with a specialization in Networking and possess a multitude of industry-recognized certifications, including MCNPS, MCITP, MCTS, MCP, CompTIA A+, CompTIA N+, PRINCE2, ITIL, and Cybersecurity. Over the course of my impressive 18-year career, I have successfully led IT projects across Europe, Africa, and North America, demonstrating a deep understanding of global IT landscapes and cultural nuances.My expertise spans the full project management lifecycle, from the initial gathering of user requirements to comprehensive post-implementation support. I excel at conducting training sessions and collaborating effectively with a diverse range of stakeholders, including senior management and operational personnel. My diverse skill set encompasses Project Management, Business Analysis, Change Management, Training, ERP Implementation, IT Service Management, Supply Chain and Logistics, Microsoft OEM Competency, SBSC Networking Solutions, and Cybersecurity Management.Throughout my career, I have built a reputation as a resourceful and innovative System Administrator, consistently demonstrating the ability to tackle a wide array of technical challenges with a focused and strategic approach. I am known for my highly effective problem-solving and decision-making capabilities, which have been honed and proven over my extensive journey in the IT sector. My achievements include the successful delivery of complex projects, optimization of IT infrastructures, and the implementation of cutting-edge cybersecurity measures that align with organizational goals and drive business success.Key Achievements:Led a multinational ERP implementation across three continents, resulting in a 30% increase in operational efficiency and a significant reduction in processing times.Implemented cybersecurity protocols that reduced potential threats by 40%, safeguarding sensitive data across international branches.Designed and executed a comprehensive IT training program for over 500 employees worldwide, enhancing overall technological proficiency and productivity.Spearheaded a change management initiative that improved system adoption rates by 50%, aligning IT solutions with business objectives and stakeholder needs.Managed IT Service Management projects that led to a 25% increase in customer satisfaction and a 20% reduction in incident response times.

Gilbert Kodjo's Current Company Details
RMG Concept Ltd, Accra

Rmg Concept Ltd, Accra

IT Systems Administrator (GROUP IT MANAGER)
Gilbert Kodjo Work Experience Details
  • Rmg Concept Ltd, Accra
    It Systems Administrator (Group It Manager)
    Rmg Concept Ltd, Accra Feb 2022 - Present
    Ghana
    As the IT Systems Administrator, which is also known as a Computer Systems and Network Support Specialist, encompasses the following key responsibilities:Network and Data-Center Oversight: Managing and configuring network and data-center infrastructure, ensuring optimal performance and reliability.Issue Resolution: Diagnosing and resolving network and user-related problems efficiently and effectively.Active Directory Administration: Taking charge of Active Directory management to maintain user accounts and permissions.System Performance Enhancement: Fine-tuning system performance to optimize IT operations.Asset Management: Maintaining comprehensive records of IT assets to ensure accountability and efficiency.User Training: Providing training to users on equipment and technology utilization.Communications Hardware and Software: Installing and troubleshooting communication hardware and software to facilitate seamless connectivity.Service Application Setup: Installing and configuring various service applications, such as SIS, ET, VIMs, and others, to enhance organizational functionality.Technology Adoption: Conducting user training sessions on new technologies to promote smooth adoption.Software Licensing Support: Offering support for BITRIX24 software licensing to ensure compliance and proper usage.Remote User Assistance: Providing remote support to users to address their IT-related issues and concerns.In these roles, I play a pivotal role in maintaining the organization's IT infrastructure, ensuring its efficiency and functionality, and supporting users in embracing technology advancements.Evaluated software products to determine compatibility with existing systemsResearched and recommended new technologies and strategies for improving system performanceMaintained flexible schedule and responded to after-hours and weekend emergencies
  • Openlabs Ghana
    Cybersecurity Instructor At Openlabs
    Openlabs Ghana Jun 2024 - Aug 2024
    Greater Accra Region, Ghana
    As a passionate and experienced Cybersecurity Instructor at OpenLabs, I am dedicated to equipping students with the essential skills and knowledge needed to navigate the ever-evolving digital security landscape. With a strong foundation in network security, ethical hacking, data protection, and cyber threat management, I focus on teaching practical, real-world solutions to combat modern-day cyber threats.At OpenLabs, I empower learners to understand key cybersecurity concepts such as firewall management, intrusion detection systems (IDS), encryption, and incident response. Through hands-on labs, simulations, and case studies, my aim is to foster a deep understanding of risk assessment, vulnerability management, and proactive defense mechanisms.My goal is to ensure that every student is well-prepared to pursue a successful career in cybersecurity, with a mindset of continuous learning and a strong commitment to safeguarding information in today’s digital world.
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  • Integrated Data Systems
    Information Technology Business Consultant
    Integrated Data Systems Oct 2018 - Jan 2022
    Greater Accra, Ghana
    Works in partnership with clients.Advising them how to use information technology in order to meet their business objectives or overcome problems. To improve the structure and efficiency of IT systems in various organisations.
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  • Bolloré Transport & Logistics
    Regional Crm Administrator
    Bolloré Transport & Logistics Apr 2016 - Dec 2017
    Ghana
    OBJECTIVE:PARTICIPATE IN CRM TOOL DESIGN & DEPLOYMENT AND ENSURE ITS INTEGRITY THROUGH REGIONAL / LOCAL FONCTIONAL ADMINSTRATION•Responsible for update and maintenance of users file reference (positions, organization)•Define the roles of each user and the associated Concerto profile•Create users within the database via the Central Technical Administrator•Create users responsibilities•Associate a profile (visibility) with a user : the users positions within the AL organization and the responsibilities•Responsible for management of sales perimeters (account portfolio re-assignment)•Responsible for data allocation (add a position to a sales team, delete a position from a sales team, transfer a portfolio from one commercial to another…)•Responsible for account codification and contact for Concerto and related / interfaced systems (Accounting, IT department, Marketing…)•Regular communication and updates to commercial team regarding Concerto activities and accounts status•Responsible for control of data quality and data cleansing•Identify duplicated inputs and manage the merging process•Master the functionalities of the application (Process, functions, navigation tools, tips)•Master the visibility basics principles and the associated rules within Concerto•Responsible for implementation and roll-out of CRM desktop to commercial staff (including technical support and installation)•Responsible for training of new commercial staff on Concerto and CRM Desktop•Coordinate and support to new commercial staff undergoing e-learning•Responsible for organization refresher training•Responsible for testing of new releases and ensure communication related to the tool to commercial team•Manager Concerto / CRM Desktop licenses•Collect all user requests•Deal with user functional request •Follow-up on the resolution of these problems•Give answers/solutions to usersThe Regional CRM Administrator participate to the annual seminar for CRM administrators.
  • Bolloré Transport & Logistics
    Domaine Portuaire – Equipe Support Ipaki
    Bolloré Transport & Logistics Jan 2016 - Mar 2016
    31-32, Quai De Dion Bouton 92811 Puteaux Cedex
    ACTIVITIES AND TASKSImplementation and Application Support * Organizes application support solutions deployed by coordinating actions and SI routine management processes in place in every dimension (support, incident management, service quality, satisfaction, training ... * Guarantees maintaining the quality of overall operation and performance of the business information system through appropriate actions (or applications of which it is responsible).Communications / animation * Is the privileged interlocutor of the DSI with users for its implementation * Is the main contact with the production / IT operations for the application which it is responsible. * Coordinates and manages the network of actors associated with the operation of the IS professionResource management * Conduit, optimizes and is responsible for all the resources (human, budget arbitration ...) * Manage the relationship with the service providers orTraining / Coaching Users * Coordinates user training * He is the guarantor of maintaining the functional and technical knowledge necessary for the sustainability of the applicationIS Evolution Concept* Contributes to the construction and use of the IS and its evolution:> In proposing improvements> By participating in the management of ideas and proposals,> By participating in projects and adaptations IS evolutions> by participating in operational incomeQuality * Ensures application mapping used in the urbanization repository Identifies and updates the document repository application system of which it is responsible * Ensures continuity of knowledge about the solutions within the framework of maintenance (knowledge management) *Is responsible for controlling and operating rules and application usage which it is responsible
  • Bollore Africa Logistics Hq
    Project Manager Weca
    Bollore Africa Logistics Hq Jun 2012 - Dec 2016
    31-32 Quai De Dion-Bouton 92811 Puteaux Cedex
    Maritime Software implementation through Shipping Agency in AfricaManagement and follow-up of all preparing works to be realized on siteManagement of the implementation procedures for the organizationManages all changes that can intervene at the beginning of the projectOrganization of the pre-visiting actions
  • Hexacta
    Test Leader
    Hexacta 2013 - 2015
    Testing differents IPAKI BUGs and Evolution cases
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  • Sylversys Consulting International
    Technical Sales Officer
    Sylversys Consulting International Nov 2011 - May 2012
    Sylversys Consulting (Ghana) 1St Floor Queen Star Building, Osu Badu Street Dzor
    Worked as Technical Sales OfficerA. Sale managementB. Technical SupportC. Other General tasks
    View
  • Delegation Of The European Union To The Republic Of Ghana
    Itsup
    Delegation Of The European Union To The Republic Of Ghana Sep 2007 - Sep 2011
    The Round House 81, Cantonments Road P. O. Box 9505 Kia Accra, Ghana
    Worked as ICT Infrastructure ManagementA-End-user supportB-Technical assistanceC-Other IT administration tasks
  • African Regent Hotel
    Assistant Of The Technical Manager It Department
    African Regent Hotel Jul 2007 - Sep 2007
    The African Regent Stands Right In The Pulse Of Airport West Accra
    A. Network & ServersB. Maintenance & Troubleshooting
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  • Niit Limited
    Assistant Of The Technical Manager It Department
    Niit Limited Aug 2003 - Jun 2007
    Ring Road Centre: Ring Road Central, Opposite Busyinternet, Accra, P. O. Box An5
    A) Network & ServersB) Maintenance & TroubleshootingC) Online Testing
    View

Gilbert Kodjo Skills

Troubleshooting Servers Networking Project Management System Administration Windows Server Technical Support Management Information Technology Wan Network Administration Security It Management It Service Management Active Directory Network Security Disaster Recovery Operating Systems Microsoft Office Customer Service Information Security Management Microsoft Exchange Computer Security Hyper V Cissp Firewalls Wide Area Network Research

Gilbert Kodjo Education Details

  • Certified Ghana
    Certified Ghana
    A-
  • Certified Ghana
    Certified Ghana
    A
  • Accra Institute Of Technology
    Accra Institute Of Technology
    Information Technology With Networking
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  • Microsoft Center In South Africa
    Microsoft Center In South Africa
    Enterprise Desktops Support Technician / Administrator
  • Niit Ghana
    Niit Ghana
    Comptia A+ & N+ , Basic Systems Administrations, Systems Administrator
  • Atlantic Computer Training Centre C/O University Of Greenwich London
    Atlantic Computer Training Centre C/O University Of Greenwich London
    Diploma In Institute Management Of Information System Imis
  • B.I.T In Accra Polytechnic
    B.I.T In Accra Polytechnic
    Hnd In Computer Science Level 2
  • Technical Lycée Of Togo/Senegal
    Technical Lycée Of Togo/Senegal
    A-Level

Frequently Asked Questions about Gilbert Kodjo

What company does Gilbert Kodjo work for?

Gilbert Kodjo works for Rmg Concept Ltd, Accra

What is Gilbert Kodjo's role at the current company?

Gilbert Kodjo's current role is IT Systems Administrator (GROUP IT MANAGER).

What is Gilbert Kodjo's email address?

Gilbert Kodjo's email address is co****@****hoo.com

What schools did Gilbert Kodjo attend?

Gilbert Kodjo attended Certified Ghana, Certified Ghana, Accra Institute Of Technology, Microsoft Center In South Africa, Niit Ghana, Atlantic Computer Training Centre C/o University Of Greenwich London, B.i.t In Accra Polytechnic, Technical Lycée Of Togo/senegal.

What are some of Gilbert Kodjo's interests?

Gilbert Kodjo has interest in Social Services, Children, Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Health.

What skills is Gilbert Kodjo known for?

Gilbert Kodjo has skills like Troubleshooting, Servers, Networking, Project Management, System Administration, Windows Server, Technical Support, Management, Information Technology, Wan, Network Administration, Security.

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