Gilbert B. Kyalwe Email & Phone Number

Cape Town, Western Cape South Africa

• Lead and motivate the sales team to improve the service.• Design and implement strategy to reach sales targets.• Cultivate lasting relationships with customers to grow customer loyalty.• Develop and promote weekly, monthly and quarterly sales objectives.• Draft detailed and accurate sales reports.• Work with customers to better understand their business needs and goals.• Assess costs, competition, and supply and demand to identify selling prices.• Train new sales… Show more • Lead and motivate the sales team to improve the service.• Design and implement strategy to reach sales targets.• Cultivate lasting relationships with customers to grow customer loyalty.• Develop and promote weekly, monthly and quarterly sales objectives.• Draft detailed and accurate sales reports.• Work with customers to better understand their business needs and goals.• Assess costs, competition, and supply and demand to identify selling prices.• Train new sales account managers• Meet with the sales team to assess the company performance. Show less

Cape Town Area, South Africa

JOB DESCRIPTIONWebsite Security Inside-Sales Focused Role, selling to customers directly.Retaining & Grow existing accounts, whilst also Sourcing & Acquiring New Logos.. Manage inbound and outbound contacts to potential and existing customer base by telephone, email and live chat.• Serve as the lead point of contact for all customer account management matters• Build and maintain strong, long-lasting client relationships• Negotiate and close deals to maximize… Show more JOB DESCRIPTIONWebsite Security Inside-Sales Focused Role, selling to customers directly.Retaining & Grow existing accounts, whilst also Sourcing & Acquiring New Logos.. Manage inbound and outbound contacts to potential and existing customer base by telephone, email and live chat.• Serve as the lead point of contact for all customer account management matters• Build and maintain strong, long-lasting client relationships• Negotiate and close deals to maximize profits• Develop trusted advisor relationships with customers • Ensure the timely and successful delivery of our IT solutions according to customer needs• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas• Forecast and track key account metrics • Prepare reports on account status• Collaborate with sales team to identify and grow opportunities within territory• Assist with challenging client requests or issue escalations as needed. Consistently Achieve/overachieve on sales target. Show less

Cape Town, Western Cape, South Africa

As The Company Founder, I own this company and handle responsibilities such as creating business plans, arranging financing, hiring staff, reviewing sales, developing marketing strategies, overseeing activities, and identifying business opportunities.

Grande Prairie, Alberta, Canada

As an independent contractor, I am managing account of some of the U.S based clients while selling or providing :a. Marketing & advertising solutions to our sales leads.b. Customer support services and active upsell activities for customersc. Appropriate reporting and entry services to establish efficient communication as well asaccurate customer invoicingd. Other various duties as required to maintain the reputation of Kader Media Inc.

Cape Town Area, South Africa

• Answer incoming calls and respond to customer’s emails• Manage and resolve customer complaints• Sell products and place customer orders in the computer system• Identify and escalate issues to supervisors• Provide product and service information to customers• Research required information using available resources• Research, identify, and resolve customer complaints using applicable software• Process orders, forms, and application• Route calls to appropriate… Show more • Answer incoming calls and respond to customer’s emails• Manage and resolve customer complaints• Sell products and place customer orders in the computer system• Identify and escalate issues to supervisors• Provide product and service information to customers• Research required information using available resources• Research, identify, and resolve customer complaints using applicable software• Process orders, forms, and application• Route calls to appropriate resources• Document all call information according to standard operating procedures• Recognize, document, and alert the management team of trends in customer calls• Follow up customer calls where necessary• Upsell products and services• Complete call logs and reports• Other duties as assigned Show less

Overseas Administration Management Cape Town, South Africa

As Sales agent and member of a team that manages inquiries from potential clients ranging from corporate, trade and private customers, ensuring the smooth forwarding process relating to the AGS Paris clients personal effects/vehicles from Paris to the French overseas territories, organizing and maintaining my own records include inquiries, produced quotations, bookings after liaising with Paris Head office, export documentation, shipment information (dates and details), ensuring that all… Show more As Sales agent and member of a team that manages inquiries from potential clients ranging from corporate, trade and private customers, ensuring the smooth forwarding process relating to the AGS Paris clients personal effects/vehicles from Paris to the French overseas territories, organizing and maintaining my own records include inquiries, produced quotations, bookings after liaising with Paris Head office, export documentation, shipment information (dates and details), ensuring that all business and clients requirements are met while providing with the moving cost effective or quotations before reporting to the head office in Paris which involves passing relevant information accurately to other team members as part of the coordination. Show less

Cape Town Area, South Africa

• learn about the client's business challenges and technologies to understand their business needs; interview company personnel• Review internal client company data such as financial statements, payroll information, or existing computer systems• Outline the scope of the work and identify and map out schedules, milestones, and required resources to meet the project objectives• Determine and communicate the work product or results that will be delivered to the client upon project… Show more • learn about the client's business challenges and technologies to understand their business needs; interview company personnel• Review internal client company data such as financial statements, payroll information, or existing computer systems• Outline the scope of the work and identify and map out schedules, milestones, and required resources to meet the project objectives• Determine and communicate the work product or results that will be delivered to the client upon project completion• Develop and carry out communications to the company's senior stakeholders, company staff, and internal and external project teams Show less

Lubumbashi, Katanga - R.D. Congo

• Provide the CEO with the monthly collation and presentation of operations data; • Assist with basic information technology support; • Perform administrative functions;• Maintain accurate confidential staff and client files;• Coordinate multiple priorities, projects and business contracts;• Perform financial functions including accounts payable and receivable; • Prepare confidential costing reports on a weekly basis.

Lubumbashi, Katanga - R.D. Congo

Trainee

Bachelor Of Business Administration (Bba), Business Management And Communication, Hesqsf Nqf 7

University courses

Bachelor Of Science (Bsc), Computer/Information Technology Administration And Management, Data Analyst & Programming

Graduat en Informatique de gestion

National Diploma, Commerce And Admnistrative

Baccaloreat Commerciale & administrative