Gilbert B. Kyalwe

Gilbert B. Kyalwe Email and Phone Number

IT & Business Management analyst (French, English, Swahili) @ Prima Secure
neyruz, fribourg, switzerland
Gilbert B. Kyalwe's Location
City of Cape Town, Western Cape, South Africa, South Africa
Gilbert B. Kyalwe's Contact Details

Gilbert B. Kyalwe personal email

About Gilbert B. Kyalwe

Founder of Gilbert and Partners (PTY) Ltd and experienced Manager with a demonstrated history of working in the private and public organisations within the sales and Information technology department. IT and Business management professional, skilled in business development, French, Swahili and English languages, negotiation, customer services, websites and network security, quotations, clients managing software or CRM, problem analysis, emotional intelligence, interpersonal communication, B2B, contact centre, introspection, team work, leadership etc.

Gilbert B. Kyalwe's Current Company Details
Prima Secure

Prima Secure

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IT & Business Management analyst (French, English, Swahili)
neyruz, fribourg, switzerland
Website:
primasecure.biz
Employees:
8
Gilbert B. Kyalwe Work Experience Details
  • Prima Secure
    Sales Manager
    Prima Secure Mar 2021 - Present
    Cape Town, Western Cape South Africa
    • Lead and motivate the sales team to improve the service.• Design and implement strategy to reach sales targets.• Cultivate lasting relationships with customers to grow customer loyalty.• Develop and promote weekly, monthly and quarterly sales objectives.• Draft detailed and accurate sales reports.• Work with customers to better understand their business needs and goals.• Assess costs, competition, and supply and demand to identify selling prices.• Train new sales… Show more • Lead and motivate the sales team to improve the service.• Design and implement strategy to reach sales targets.• Cultivate lasting relationships with customers to grow customer loyalty.• Develop and promote weekly, monthly and quarterly sales objectives.• Draft detailed and accurate sales reports.• Work with customers to better understand their business needs and goals.• Assess costs, competition, and supply and demand to identify selling prices.• Train new sales account managers• Meet with the sales team to assess the company performance. Show less
  • Prima Secure (Pty) Ltd
    Senior Account Manager
    Prima Secure (Pty) Ltd Aug 2017 - Present
    Cape Town Area, South Africa
    JOB DESCRIPTIONWebsite Security Inside-Sales Focused Role, selling to customers directly.Retaining & Grow existing accounts, whilst also Sourcing & Acquiring New Logos.. Manage inbound and outbound contacts to potential and existing customer base by telephone, email and live chat.• Serve as the lead point of contact for all customer account management matters• Build and maintain strong, long-lasting client relationships• Negotiate and close deals to maximize… Show more JOB DESCRIPTIONWebsite Security Inside-Sales Focused Role, selling to customers directly.Retaining & Grow existing accounts, whilst also Sourcing & Acquiring New Logos.. Manage inbound and outbound contacts to potential and existing customer base by telephone, email and live chat.• Serve as the lead point of contact for all customer account management matters• Build and maintain strong, long-lasting client relationships• Negotiate and close deals to maximize profits• Develop trusted advisor relationships with customers • Ensure the timely and successful delivery of our IT solutions according to customer needs• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas• Forecast and track key account metrics • Prepare reports on account status• Collaborate with sales team to identify and grow opportunities within territory• Assist with challenging client requests or issue escalations as needed. Consistently Achieve/overachieve on sales target. Show less
  • Gilbert And Partners (Pty) Ltd
    Founder
    Gilbert And Partners (Pty) Ltd Aug 2021 - Present
    Cape Town, Western Cape, South Africa
    As The Company Founder, I own this company and handle responsibilities such as creating business plans, arranging financing, hiring staff, reviewing sales, developing marketing strategies, overseeing activities, and identifying business opportunities.
  • Kader Media Inc.
    Digital Consultant
    Kader Media Inc. Feb 2020 - Present
    Grande Prairie, Alberta, Canada
    As an independent contractor, I am managing account of some of the U.S based clients while selling or providing :a. Marketing & advertising solutions to our sales leads.b. Customer support services and active upsell activities for customersc. Appropriate reporting and entry services to establish efficient communication as well asaccurate customer invoicingd. Other various duties as required to maintain the reputation of Kader Media Inc.
  • Overseas Administration Management Pty Ltd
    Contact Centre Agent, French Language Support
    Overseas Administration Management Pty Ltd Mar 2015 - Aug 2017
    Cape Town Area, South Africa
    • Answer incoming calls and respond to customer’s emails• Manage and resolve customer complaints• Sell products and place customer orders in the computer system• Identify and escalate issues to supervisors• Provide product and service information to customers• Research required information using available resources• Research, identify, and resolve customer complaints using applicable software• Process orders, forms, and application• Route calls to appropriate… Show more • Answer incoming calls and respond to customer’s emails• Manage and resolve customer complaints• Sell products and place customer orders in the computer system• Identify and escalate issues to supervisors• Provide product and service information to customers• Research required information using available resources• Research, identify, and resolve customer complaints using applicable software• Process orders, forms, and application• Route calls to appropriate resources• Document all call information according to standard operating procedures• Recognize, document, and alert the management team of trends in customer calls• Follow up customer calls where necessary• Upsell products and services• Complete call logs and reports• Other duties as assigned Show less
  • Ags Worldwide Movers
    Agent Commercial - Centre D'Appel
    Ags Worldwide Movers Mar 2015 - Aug 2017
    Overseas Administration Management Cape Town, South Africa
    As Sales agent and member of a team that manages inquiries from potential clients ranging from corporate, trade and private customers, ensuring the smooth forwarding process relating to the AGS Paris clients personal effects/vehicles from Paris to the French overseas territories, organizing and maintaining my own records include inquiries, produced quotations, bookings after liaising with Paris Head office, export documentation, shipment information (dates and details), ensuring that all… Show more As Sales agent and member of a team that manages inquiries from potential clients ranging from corporate, trade and private customers, ensuring the smooth forwarding process relating to the AGS Paris clients personal effects/vehicles from Paris to the French overseas territories, organizing and maintaining my own records include inquiries, produced quotations, bookings after liaising with Paris Head office, export documentation, shipment information (dates and details), ensuring that all business and clients requirements are met while providing with the moving cost effective or quotations before reporting to the head office in Paris which involves passing relevant information accurately to other team members as part of the coordination. Show less
  • Ramibrite Pty Ltd
    Account Manager
    Ramibrite Pty Ltd Mar 2013 - Mar 2015
    Cape Town Area, South Africa
    • learn about the client's business challenges and technologies to understand their business needs; interview company personnel• Review internal client company data such as financial statements, payroll information, or existing computer systems• Outline the scope of the work and identify and map out schedules, milestones, and required resources to meet the project objectives• Determine and communicate the work product or results that will be delivered to the client upon project… Show more • learn about the client's business challenges and technologies to understand their business needs; interview company personnel• Review internal client company data such as financial statements, payroll information, or existing computer systems• Outline the scope of the work and identify and map out schedules, milestones, and required resources to meet the project objectives• Determine and communicate the work product or results that will be delivered to the client upon project completion• Develop and carry out communications to the company's senior stakeholders, company staff, and internal and external project teams Show less
  • Groupe Kyalwe Kayumba
    Manager (Gérant)
    Groupe Kyalwe Kayumba Jul 2007 - Jul 2010
    Lubumbashi, Katanga - R.D. Congo
    • Provide the CEO with the monthly collation and presentation of operations data; • Assist with basic information technology support; • Perform administrative functions;• Maintain accurate confidential staff and client files;• Coordinate multiple priorities, projects and business contracts;• Perform financial functions including accounts payable and receivable; • Prepare confidential costing reports on a weekly basis.
  • Banque Centrale Du Congo
    Intern (Stagiaire)
    Banque Centrale Du Congo Mar 2006 - May 2006
    Lubumbashi, Katanga - R.D. Congo
    Trainee

Gilbert B. Kyalwe Skills

Small Business Consulting Internet Microsoft Office Social Media Customer Service Volunteering Data Analysis Online Marketing Business Intelligence English Entrepreneurship Leadership Team Management Youtube Mac Os Mac Office French Windows Os Apple Software Microsoft Software Problem Solving Listening Online Research Goods And Vehicles Shipping Preliminary Estimate For French Dom/tom Finance Marketing Operations Management Project Management Microsoft Excel Management Change Management Project Planning Negotiation Business Strategy Troubleshooting Business To Business Cold Calling

Gilbert B. Kyalwe Education Details

Frequently Asked Questions about Gilbert B. Kyalwe

What company does Gilbert B. Kyalwe work for?

Gilbert B. Kyalwe works for Prima Secure

What is Gilbert B. Kyalwe's role at the current company?

Gilbert B. Kyalwe's current role is IT & Business Management analyst (French, English, Swahili).

What is Gilbert B. Kyalwe's email address?

Gilbert B. Kyalwe's email address is gi****@****ail.com

What schools did Gilbert B. Kyalwe attend?

Gilbert B. Kyalwe attended University Of South Africa/universiteit Van Suid-Afrika, Institut Supérieur Interdiocésain Mgr. Mulolwa, G. S Les Battants.

What are some of Gilbert B. Kyalwe's interests?

Gilbert B. Kyalwe has interest in Investing, Politics, Soccer, Management Training, New Technologies, Science And Technology, Swimming, Digital Photography.

What skills is Gilbert B. Kyalwe known for?

Gilbert B. Kyalwe has skills like Small Business, Consulting, Internet, Microsoft Office, Social Media, Customer Service, Volunteering, Data Analysis, Online Marketing, Business Intelligence, English, Entrepreneurship.

Who are Gilbert B. Kyalwe's colleagues?

Gilbert B. Kyalwe's colleagues are Armel Douma, Nuur Sabah William, Seelan Seenu, Deborah Mwamba, Nonhlanhla Kunene, Leo Seo.

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