Data Analyst
Current
Oct 2024 - Present
AeroLeads people directory · profile
Gilbert Ledezma Email & Phone Number
Business Intelligence & Data Analytics
at
Northstrat Incorporated
1 work email found
@t-mobile.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Business Intelligence & Data Analytics
Location
United States, United States, United States
Company size
Who is Gilbert Ledezma? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Gilbert Ledezma is listed as Business Intelligence & Data Analytics at Northstrat Incorporated, a company with 87 employees, based in United States, United States, United States. AeroLeads shows a work email signal at t-mobile.com and a matched LinkedIn profile for Gilbert Ledezma.
Gilbert Ledezma previously worked as Data Analyst at Northstrat Incorporated and Project Coordinator, Support at The Icee Company. Gilbert Ledezma holds Master Of Business Administration - Mba, Data Analytics, 3.58 from Colorado Technical University.
Company email context
Email format at Northstrat Incorporated
This section adds company-level context without repeating Gilbert Ledezma's masked contact details.
{first}.{last}@t-mobile.com
86% confidence
AeroLeads found 1 current-domain work email signal for Gilbert Ledezma. Compare company email patterns before reaching out.
Profile bio
About Gilbert Ledezma
Bilingual Performance Insights Analyst with experience in workforce management, business operations support and leadership. Eager to facilitate improvement initiatives to foster growth with ability in successfully managing multiple tasks at any given point. Adept at applying skills, resources, and analytical techniques to provide insights and help with data-driven decision-making.
Current workplace
Gilbert Ledezma's current company
Company context helps verify the profile and gives searchers a useful next step.
Northstrat Incorporated
9 roles
Gilbert Ledezma work experience
A career timeline built from the work history available for this profile.
Project Coordinator, Support
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.- Managed communication channels between various teams involved in the execution of projects.- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
May 2024 - Sep 2024
Technical Care Expert, Customer Care
- Provided technical support and troubleshooting assistance to customers via telephone.- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.- Identified needs of customers promptly and efficiently.
Mar 2024 - May 2024
Account Care Expert, Customer Care
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.- Developed behavior execution trackers to help monitor quality assurance performance using tools like MS Forms, MS SharePoint, MS Excel.
Mar 2023 - Mar 2024
Sr. Analyst, Business Support
- Extract data from databases using MS SQL Server Management Studio and SQL scripting to create recurring and ad hoc reports with BI tools to help identify trends, patterns, and performance gaps.- Use MS PowerPoint to present data insights and recommendations to a variety of audiences from frontline agents to executive leadership.- Point of contact for.
Jun 2021 - Sep 2022
Analyst, Workforce Management
- Handled all schedule-related requests, including PTO, shift swaps and overtime using Aspect eWFM and Verint.- Provide recurring and ad hoc reports to monitor and provide improvement insights and opportunities based on patterns, trends, and behaviors using SQL scripting, MS Excel, and VBA.- Provide insight and interpretation of historical and real-time.
Jun 2019 - Jun 2021
Technical Care Expert, Customer Care
- Resolved customer inquiries regarding software installation, configuration, hardware setup, installation, network connectivity issues, and more.- Create trusting customer experience by providing resolution to customer issues.
Jan 2018 - Jun 2019
Consultant, Validation Specialist
Rdj Consulting Services, Inc.
- Identified needs of clients promptly and efficiently.- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.- Demonstrated leadership by making improvements to work processes and helping to train others.- Scheduled validation testing with different departments and managers.- Developed protocols for.
Jan 2017 - Nov 2017
Business Owner
It'S Yoga Panama
- Directed and executed implementation of business plans to achieve goals and objectives.- Developed programs, classes and treatment protocols based on client assessments, requests and needs.- Resolved issues through meticulous research and decision-making.- Promoted business on social media platforms to maximize brand identity and generate revenue.
May 2009 - Dec 2016
Team & coworkers
Colleagues at Northstrat Incorporated
Other employees you can reach at northstrat.com. View company contacts for 87 employees →
DK
Damien King-Acevedo
Colleague at Northstrat Incorporated
Herndon, Virginia, United States, United States
View →
WG
William Gadd
Colleague at Northstrat Incorporated
Washington DC-Baltimore Area, United States
View →
FM
Fareeha Murray
Colleague at Northstrat Incorporated
Ellicott City, Maryland, United States, United States
View →
AH
Alan Hudish
Colleague at Northstrat Incorporated
Vienna, Virginia, United States, United States
View →
MT
Marx Thompson, Mba, Bs In Computer Science
Colleague at Northstrat Incorporated
Denver Metropolitan Area, United States
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EC
Eric Capito
Colleague at Northstrat Incorporated
Alexandria, Virginia, United States, United States
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JT
Jesse Thompsen
Colleague at Northstrat Incorporated
Chantilly, Virginia, United States, United States
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DG
Deanna Goff
Colleague at Northstrat Incorporated
Washington DC-Baltimore Area, United States
View →
BP
Brandon Presley
Colleague at Northstrat Incorporated
Washington DC-Baltimore Area, United States
View →
AB
Alex Beavers
Colleague at Northstrat Incorporated
United States, United States
View →
Damien King-Acevedo
Colleague at Northstrat Incorporated
Herndon, Virginia, United States, United States
View →
WG
William Gadd
Colleague at Northstrat Incorporated
Washington DC-Baltimore Area, United States
View →
FM
Fareeha Murray
Colleague at Northstrat Incorporated
Ellicott City, Maryland, United States, United States
View →
AH
Alan Hudish
Colleague at Northstrat Incorporated
Vienna, Virginia, United States, United States
View →
MT
Marx Thompson, Mba, Bs In Computer Science
Colleague at Northstrat Incorporated
Denver Metropolitan Area, United States
View →
EC
Eric Capito
Colleague at Northstrat Incorporated
Alexandria, Virginia, United States, United States
View →
JT
Jesse Thompsen
Colleague at Northstrat Incorporated
Chantilly, Virginia, United States, United States
View →
DG
Deanna Goff
Colleague at Northstrat Incorporated
Washington DC-Baltimore Area, United States
View →
BP
Brandon Presley
Colleague at Northstrat Incorporated
Washington DC-Baltimore Area, United States
View →
AB
Alex Beavers
Colleague at Northstrat Incorporated
United States, United States
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3 education records
Gilbert Ledezma education
Master Of Business Administration - Mba, Data Analytics, 3.58
Bachelor Of Science (B.S.), Chemical Engineering
Diploma, High School/Secondary Diplomas And Certificates
Instituto Episcopal San Cristóbal
FAQ
Frequently asked questions about Gilbert Ledezma
Quick answers generated from the profile data available on this page.
What company does Gilbert Ledezma work for?
Gilbert Ledezma works for Northstrat Incorporated.
What is Gilbert Ledezma's role at Northstrat Incorporated?
Gilbert Ledezma is listed as Business Intelligence & Data Analytics at Northstrat Incorporated.
What is Gilbert Ledezma's email address?
AeroLeads has found 1 work email signal at @t-mobile.com for Gilbert Ledezma at Northstrat Incorporated.
Where is Gilbert Ledezma based?
Gilbert Ledezma is based in United States, United States, United States while working with Northstrat Incorporated.
What companies has Gilbert Ledezma worked for?
Gilbert Ledezma has worked for Northstrat Incorporated, The Icee Company, T-Mobile, Rdj Consulting Services, Inc., and It'S Yoga Panama.
Who are Gilbert Ledezma's colleagues at Northstrat Incorporated?
Gilbert Ledezma's colleagues at Northstrat Incorporated include Damien King-Acevedo, William Gadd, Fareeha Murray, Alan Hudish, and Marx Thompson, Mba, Bs In Computer Science.
How can I contact Gilbert Ledezma?
You can use AeroLeads to view verified contact signals for Gilbert Ledezma at Northstrat Incorporated, including work email, phone, and LinkedIn data when available.
What schools did Gilbert Ledezma attend?
Gilbert Ledezma holds Master Of Business Administration - Mba, Data Analytics, 3.58 from Colorado Technical University.
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