Gilbert Marzon Email & Phone Number

26 Ovata Drive Tullamarine Vic, 3043 Australia

Australia

• Performing periodic maintenance on UV Inkjet Label Press, making sure machine is in good and working condition.
• Carried out machine and front-end Installation and Operator training of UV Inkjet Label Press.
• Provide good quality customer service, and build constructive and productive relationships with the customer.
• Maintain good moral working attitude towards colleagues, managers, dealers as well as customers.
• Manage spare parts, maintain most common used parts availability to keep machine up time in the heights level.
• Conducting Firmware, Hardware and Software (Front-End) upgrade.

Melbourne, Australia

• Provided Remote and On-site Professional Technical Support on CTP/Plate Processor, Workflow System Software Front-end Software including RIP Software.
• Conducted Electro-mechanical, Electrical, Pneumatic and Electronics Troubleshooting.
• Conducted Computer To Plate Machine Installations including Frond end Software, Plate Processor.
• Carried out Preventive Maintenance on Plate Processor and Computer To Plate Machines.
• Carried out Operator Training on CTP/Plate Processor, Front-end Software Basic and Advance.
• Expertise on Pre-press Workflow Software System Installation and Configuration

Melbourne, Australia

• Assisting Field Engineers across ANZ, to develop their technical knowledge in Pre-press Machines and Workflow System Software, Front-end, RIP Software.
• Collaborate to Sales Reps, Service Manager and Managing Director.
• Escalated Issue to supplier involving Factory Level Technical Inquiries.
• Assisted Sales Reps Developing Potential customer and provide best possible solution.
• Organizing Pre-installation documents involving power point rating, machines foot print, measurements and safety.
• Address Technical inquiries from Field Engineers and Customers Remotely.

Manila, Philippines

• Carried out on call technical service support on Computer To Film (CTF) and Front-end.
• Conducted Electro-mechanical, Electrical, and Electronics troubleshooting on Computer To Film/Plate machines.
• Carried out Machine Installation and Operator Training for CTF / CTP devices
• Level 1 & 2 technical support of CTP devices such as Kodak Trendsetter, Magnus, ECRM CTF/CTP Mako series, Stingray63.
• Conducted machine Preventive Maintenance Service.
• Conducted Film/Plate Calibration, Configured processor to produced good quality plates.

Manila, Philippines

• Provided professional onsite technical support on all Macintosh products such as Imac, Power Book Pro series, G3 Desktop/Mini Tower, G4/G5 Mini tower etc.
• Level 1 & 2 technical support of Computer to Film device (CTF), Film Processor and Microtek Flatbed scanner.
• Calibrated Film using precision device, and configure film processor to produced good quality film output.
• Demonstrated computer networking Mac and PC for jobs submission.
• Implemented procedures on graphic art applications such as Photoshop, Illustrator, Corel Draw, on creating raw file ready for Raster Image Processing (RIP).
• Strong knowledge on Electronic file and Graphics application troubleshooting.

Associate'S Degree, Computer Engineering Technology/Technician

-Basic and Advance Electronic. -Power supply, DC Inverter (12Volts DC) charger design and troubleshooting -Computer Troubleshooting and.

Practical Electricity, Electrician

-Building wiring Interior and Exterior. -Basic Electronics. -Industrial Electrician, Motor, Circuit Breaker, Relay switch isolation and.