Gilbert Matar Email & Phone Number

Beirut, Lebanon

-Plan, analyze and maintain consumables inventory levels-Prepare monthly logistics and procurement reports-Purchase and monitor supply of products/materials-Manage logistics operations and inventory system-Prepare LCs and follow on Suppliers’ payments-Negotiate prices with freight forwarders while ensuring to receive adequate service level

Beirut District, Lebanon

-Ensured customer satisfaction by analyzing, tracking shipment and proactively identifying potential issues for resolution-Improved processes and workflow by successfully managing and finalizing cross shipments documentation (CCVO,CI,PL..)-Increased customer retention by fostering close working relationships with associate department and offshore offices-Overviewed and placed orders received from offshore offices with their related suppliers-Efficiently optimized and managed… Show more -Ensured customer satisfaction by analyzing, tracking shipment and proactively identifying potential issues for resolution-Improved processes and workflow by successfully managing and finalizing cross shipments documentation (CCVO,CI,PL..)-Increased customer retention by fostering close working relationships with associate department and offshore offices-Overviewed and placed orders received from offshore offices with their related suppliers-Efficiently optimized and managed approximately 30 full order cycle per month-Accurately and timely prepared invoice orders for offshore offices-Maximized profits by effectively negotiating pricing with forwarders with prompt delivery Show less

-Continually analyzed market rates and ensured the best products and suppliers in terms of value, delivery schedule and quality-Optimized and managed the purchasing process and cost control for drinks, food and non-food items for all 10 outlets (Dany’s, Main Street...)-Conducted weekly field visits to properly control stocks and inventory levels-Improved SOPs and the KPIs set for each operation and ensured optimal transfer execution, receiving/dispatching process and proper… Show more -Continually analyzed market rates and ensured the best products and suppliers in terms of value, delivery schedule and quality-Optimized and managed the purchasing process and cost control for drinks, food and non-food items for all 10 outlets (Dany’s, Main Street...)-Conducted weekly field visits to properly control stocks and inventory levels-Improved SOPs and the KPIs set for each operation and ensured optimal transfer execution, receiving/dispatching process and proper documentation handling-Analyzed stock movement anomalies by drafting periodic reports and statistics-Consistently and accurately forecasting minimum demand until goods replenishment for efficient stock management Show less

-Oversaw the weekly server and kitchen staff schedules and rearranged shifts to accommodate changes in business and staff strength and weakness-Evaluated staff performance on monthly basis using a set of standards and distributed salaries and tips-Ensured a successful end of day closing procedures including monitoring of the cash register-Following up on maintenance-Managed the purchasing process and cost control for drinks, food and non-food items-Communicated with… Show more -Oversaw the weekly server and kitchen staff schedules and rearranged shifts to accommodate changes in business and staff strength and weakness-Evaluated staff performance on monthly basis using a set of standards and distributed salaries and tips-Ensured a successful end of day closing procedures including monitoring of the cash register-Following up on maintenance-Managed the purchasing process and cost control for drinks, food and non-food items-Communicated with suppliers to ensure prompt delivery and consistent ensure constituent service to clients-Ensured that all staff was committed to delivering high quality food by educating staff about menu items Show less

-Managing suppliers’ accounts and relationship-Negotiated supply agreements where appropriate, including discount structure and volume rebate for cost control-Fostered close working relationships with associate department and offshore offices-Processed in a timely manner all import and cross shipments documentation (EURO1, COO,CI,PL..)-Ensured customer satisfaction by monitoring shipments movement for anomalies-Prepared monthly regular reports showing the total… Show more -Managing suppliers’ accounts and relationship-Negotiated supply agreements where appropriate, including discount structure and volume rebate for cost control-Fostered close working relationships with associate department and offshore offices-Processed in a timely manner all import and cross shipments documentation (EURO1, COO,CI,PL..)-Ensured customer satisfaction by monitoring shipments movement for anomalies-Prepared monthly regular reports showing the total purchases/quantity ordered, as well as the total growth/drop for each product line for analytical purposes-Improved the sales team’s effectiveness by planning and coordinating trainings-Negotiating with carriers , global agents for better rates to capture the business Show less

-Accurately prepared the purchase order or service order-Maximized profits by negotiating pricing with third party suppliers-Precisely ensured that the quality of physical products is up to par with the specifications requested-Consistently reduced bottlenecks and improved the purchasing process by carrying out comprehensive reviews of the methods implemented-Timely issued invoice orders for offshore offices

-Displaying leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations-Managing day-to-day operations: maintenance, supply orders, and supervising the cash register-Handling the distribution of all employees’ salaries and tips

Ba In Business, Marketing

Education record