I lead a team of 7 Area Managers with around 60 Financial Advisors actively partnering with Eastwest Bank in the Southern parts of Metro Manila, helping build better tomorrows.

I manage a team of Educators who are committed to teach game-changing life-changers the relevant insurance knowledge and salesmanship skills.

 Consolidates all performance evaluations and provides summative reports to senior leadership Managed the core and leadership competency mapping; currently mapping functional competencies  Authored the Training & Development, Employee Engagement, and Corporate Social Responsibility policies Leads the Engagement Committee that includes annual survey analytics

 Trained 150+ financial advisors on Traditional/Non-traditional life insurance Conducted Sales Clinic sessions for EastWest Bank and facilitated financial planning sessions for bank clients

Led a team of 8 process trainers, and supported the succession management plans of the Customer Contact Center through selection, identification, and development of high potential, ready-now employees.

Managed the learning and ongoing development needs of Mortgage Banking employees. Experienced in instructional design and delivery working closely with line management to address organizational training needs.

Delivered training programs for newly hired and tenured CitiPhone Officers that resulted in meeting CSAT, quality, sales, and service expectations of Operations.